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Best Western Roker Hotel, Sunderland

Roker Terrace Sunderland EN SR6 9ND - Map
TripAdvisor Traveller Rating
Based on 792 Reviews

Best Western Roker Hotel Overview

The coastal resort of Roker is home to the best western Roker hotel. This superbly located hotel has recently completed a major refurbishment and houses two very different restaurants, Thai china and Italia. Both restaurants offer an excellent selection of dishes which will suit all tastes. Our guest rooms are ideally sighted giving guests breath taking views of the North Sea and golden sands. The city centre of Sunderland is within easy reach and is easily accessibly by a public transportation system with links to Newcastle international airport.

Our customers think this is great for...

Close to the beach


Hotel facilities

  • 24-hour front desk
  • ATM/banking
  • Babysitting or childcare
  • Bar/lounge
  • Check-in time ends midnight
  • Check-in time starts 2:00 PM
  • Check-out by 11:00 AM
  • Check-out from 7:00 AM
  • Coffee shop or café
  • Complimentary newspapers in lobby
  • Conference center
  • Currency exchange
  • Designated smoking areas
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-out
  • Fitness facilities
  • Free parking nearby
  • Free parking on site
  • Free Wi-Fi
  • Garden
  • Internet access - wireless
  • Laundry facilities
  • Luggage storage
  • Music library
  • Nightclub
  • One meeting/conference room
  • Photocopy machines
  • Porter/bellhop
  • Restaurant(s) in hotel
  • Room service
  • Room service (24 hours)
  • Secretarial services
  • Shoe shine
  • Snack bar/deli
  • Television in lobby
  • Terrace
  • Translation services
  • Wedding services
  • Wheelchair accessible

Room facilities

  • Bathtub only
  • Clock radio
  • Coffee/tea maker
  • Direct-dial phone
  • Hair dryer
  • Internet access - wireless
  • Iron/ironing board
  • Phone
  • Satellite television service
  • Shower only
  • Shower/bathtub combination
  • Television

Customer Reviews

2/10 Okay Based on 1 Customer Reviews

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2/10 Okay

26 July 2014

Dreadful experience

Our room was far too small , over the top of the disco which boomed out until midnight alongside the crash of bottles every 10 minutes as they were dumped in the yard beneath our window. It was a very warm night and there was no air in the room, so thewindow was left wide open all night with a fan on full blast all night. Nevertheless I did not manage to get to sleep until 4.00am. There was no side table to the bed and we only received a lamp after complaining. The TV wasn't working and there were no instructions on how to swith it on. The teasmade tray was stored on a set of drawers in the only wardrobe, so the boiling kettle was blowing hot steam on to our clothes hanging in the wardrobe. It was a unique, never to be repeated experience.

The best thing about my stay was...

The staff tried their best.

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