016 950 989 - Sales ( 8am - 11pm)
016 950 980 - Customer Service ( 8am - 6pm)

At a Glance

TripAdvisor Traveller Rating
Based on 462 Reviews
4.0

Recommended for

  • Central location
  • Great service
  • Quiet
  • Close to the beach
  • No frills
TripAdvisor Traveller Rating
Based on 462 Reviews
4.0

Recommended for

  • Central location
  • Great service
  • Quiet
  • Close to the beach
  • No frills

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

Hotel Info

Overview

General Information

Nestled in the heart of Playa Del Ingles, the 4-star Caserio Hotel offers an up-market stay for both couples as well as families. It is only a short walk away from the beautiful sandy beach and the main shopping centre and is also within easy reach from the vibrant nightlife where you’ll find a number of bars, pubs and entertainment venues.

Hotel Information

Experience some tranquillity alongside the swimming pool. The outdoor pool zone is heated during the winter season and is accompanied by a number of deck chairs and sun umbrellas. Visit the poolside bar to unwind after a few laps with refreshing snacks and cocktails or try your hand at various watersports available at the beach. Golfers can tee off with a round of golf at the nearby course, while there is also a waterpark with several fun rides and slides. Other facilities include free Wi-Fi at the reception, free parking, 24-hour front desk, dry cleaning service, laundry service, car hire and multilingual staff.

A day at the wellness centre allows you to receive a blissful, pampering experience with massage sessions. Head to the rooftop terrace to enjoy the benefits of a Jacuzzi and hammock. For fitness fanatics, a modern gym with the latest strength training equipment is there. You can also enjoy the buffet style dining with show cooking at the on-site restaurant. Daily entertainment programs are also available to end your day with live music or professional shows.

Room Information

With a total of 170 rooms available to choose from, you can relax in either a double room, triple room or a junior suite. All rooms are designed to exhibit the calmness, with a comfortable bedding where you can experience some quality sleep after a long day of excursion. Some of the other amenities include a 40-inch satellite TV, air-conditioning, telephone and bathroom with hairdryer and shower gel. You can also ask for a minibar and a safety deposit box at an additional charge.

Please note: The Caseiro Hotel takes credit card details (or a cash deposit) at check in to cover any damages caused during your stay. The current value of the deposit is €150.00; but is subject to change.

At a Glance

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

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016 950 989
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Facilities

Hotel facilities

Wifi

  • Free WiFi - Public Areas reception
  • Internet access in public areas - surcharge

Pool and Wellness

  • Massage
  • Sauna
  • Swimming Pool - Kids
  • Swimming Pool - Outdoor (heated Nov-Mar)
  • Jacuzzi
  • Gym
  • Spa and wellness centre

Activities

  • Daily live entertainment
  • Kids Club
  • Billiards or pool table
  • Hair salon

Food & Drink

  • Room service
  • Buffet Restaurant
  • Bar / Lounge
  • Snack bar/deli
  • Poolside bar

Services & Shops

  • Sunbeds
  • Laundry facilities
  • Porter/bellhop
  • Car rental
  • Beauty services
  • Bicycle Rental
  • Currency exchange
  • Dry cleaning/laundry service
  • Medical assistance available
  • Tour assistance

General Info

  • Shared lounge/TV area
  • Television in lobby
  • 24-hour front desk
  • Photocopy machines
  • Check-in time ends midnight
  • Elevator/lift
  • Gift shop
  • Grocery
  • Check-in time starts 4:00 PM
  • Total number of rooms 170
  • Garden
  • Sun Terrace
  • Wheelchair accessible
  • Check-out by noon

Parking

  • Parking

Room facilities

Room Amenities

  • Minibar
  • In-room safe (Surcharge)
  • Iron/ironing board (on request)
  • Hair dryer
  • In-room safe
  • Welcome amenities

Internet, TV & Phone

  • Satellite Television
  • Direct-dial phone
  • WiFi - Surcharge

Rooms & Comfort

  • Window opens
  • In-room massage available
  • Air conditioning
  • Balcony
  • Wake-up calls

Bath & Shower

  • Complimentary toiletries
  • Makeup/shaving mirror
  • Private bathroom
  • Bathtub or shower
  • Nearest airport
  • Time zone UK + 0 Hour
  • Currency € Euro
  • Plug

Location

map
map

Attractions Nearby

  • Paseo Costa Canaria 0.34 miles
  • El Salvador Ecumenical Temple 0.41 miles
  • Las Burras Beach 0.44 miles
  • Kasbah Shopping Center 0.47 miles
  • Yumbo Shopping Center 0.89 miles
  • CITA Shopping Center 1.12 miles
  • San Agustin Beach 1.41 miles
  • Maspalomas Botanical Garden 1.44 miles
  • Holiday World Maspalomas 1.82 miles
  • Maspalomas Golf Course 2.04 miles
View More

Resort Info

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Caserio Hotel Reviews

TripAdvisor Traveller Rating
Based on 462 Reviews
4.0

Recommended for

  • Central location
  • Great service
  • Quiet
  • Close to the beach
  • No frills
  • Customer Reviews
  • TripAdvisor Reviews

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10/10 Amazing

14 September 2017

lovely relaxing holiday

hotel was very modern clean and the room was very spacious. food was lovely always something different every night. staff were friendly and helpful

The best thing about my stay was...

quiet and relaxing always a sunbed
1/10 Okay

20 August 2017

THEFTS

ROBS !!! ----- Never before have I been so poorly attended as in this hotel. I went on holiday and soon on the first day of cleanings disappears the contents of three pandora jewelry boxes. I'm going to report what happened to the reception and after one day of telling me that they are dealing with the matter, they tell me in the face that I am a LIAR, that nobody in the hotel stole anything, that they asked the cleaning lady and she said she did not steal anything (Yes, of course she would have said that she did ...) and worse, I'm told to treat the matter with the police if I wanted to because they were not going to do ANYTHING. I was informed that there had been only one cleaning lady on the floor, but I saw two in the morning when I went for breakfast. And they did not even know it at the reception. Inadmissible there is no such control. But these things can happen, robberies can happen, BUT this lack of attitude and accusations to the client without bothering to investigate the matter, had never happened to me in so many years of stays in hotels abroad. This is my experience here, which has in fact spoiled the holidays and our goodwill.

The best thing about my stay was...

Pool
8/10 Great

29 January 2017

Lovely Modern Hotel

We stayed here 13th til 26th Jan and had a great time. Hotel is clean, modern and friendly. Staff helpful. Good food, plenty of choice, if a little monotonous if all inclusive. Plenty of drinks served at bar. Pool good. Roof is lovely for sunbathing and there is a Jacuzzi. If I would put any negatives it would be slight wait for small lifts, and not many English tv channels. But we loved this place overall and will be going back.

The best thing about my stay was...

Rooftop.
8/10 Great

27 October 2015

Great winter break

Just back from a good week at the Caserio . We were not impressed with the location of our first room over looking the rear delivery bay , but changed to a 6th floor room with pool view . Fantastic . Rooms very clean and modern . Friendly staff. If you want a sea view ask for a high floor pool view . Food was very good . Shame lifts are so slow and only two in the whole hotel. Plus have to go outside to get to the bar . Otherwise good . Dont book Gran Canaria if you have mobility problems as many many stairs to get to the beach .

The best thing about my stay was...

Swimming Pool / roof terrace
10/10 Amazing

13 August 2015

Ideal Hotel

Stayed here many times, Staff very good, Major refurb with disabled facilities. We were half board & Food was above average Very Central, Loads of Parking. Would recommend.

The best thing about my stay was...

Location, Food & Parking.
8/10 Great

14 March 2015

Great hotel as base for sightseeing

Well placed hotel close to bus station so buses are never full, and 5 mins from beach although beach down many steps. Great seafront walks. Lots of food choice but a bit cool, quiet location, clean pool, lovely sunny in room balcony, sofa in room. Nightly entertainment. Taxi ride from main nightlife but a few lively bars 5 mins away. Very helpful friendly staff. Not many English customers.

The best thing about my stay was...

Food, location, sunny balcony, quiet location but easy access to resort
8/10 Great

17 December 2014

Very Good

Stay here on a regular basis. No Problems. Very Central, Loads of parking Bar now open till 12.30.

The best thing about my stay was...

Parking and good beds.
10/10 Amazing

13 August 2014

VERY GOOD

Second stay in 6 Months. Good Value. Food Very Good (Half Board) Bar & restaurant service excellent. Plenty of private parking. Only complaint. Air Con not great in room.

The best thing about my stay was...

Plenty of parking, and Great Beds
8/10 Great

24 April 2014

OK. Would use again.

Not quite 4 star, But better than first impression. Free WiFi only in reception, everywhere else including Bar, you had to pay. We were half board, and the food was very respectable, and plentiful. Rooms cleaned and beds changed every day, But on a couple of occasions room was not locked after cleaning. So Safe is essential. Bar closing at 11.pm. was not ideal, as it meant u had to go elsewhere Which was a shame, as it was a nice little bar with good staff.

The best thing about my stay was...

Plenty of parking, and Great Beds
8/10 Great

26 March 2013

Excellent

Have stayed here twice and thought the food was excellent. Really enjoyed the experience.

The best thing about my stay was...

Food