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Crowne Plaza Orlando Universal, International Drive

7800 Universal Blvd Orlando FL 32819 - Map
TripAdvisor Traveller Rating
Based on 2195 Reviews
  • overview
  • customer reviews

Crowne Plaza Orlando Universal Overview

Crowne Plaza Orlando Universal is located on Universal Boulevard, just a quick walk from Orlando's world renowned International Drive, this spectacular hotel soars 15 stories into the Florida sunshine.

The hot..

Crowne Plaza Orlando Universal Overview

Crowne Plaza Orlando Universal is located on Universal Boulevard, just a quick walk from Orlando's world renowned International Drive, this spectacular hotel soars 15 stories into the Florida sunshine.

The hotel offers complimentary scheduled shuttle service to the Universal Orlando theme parks, Sea World of Orlando and the Disney theme parks. Reservations are required for all transport services.

Guests can enjoy use of the outdoor pool, whirlpool, lounge and fitness centre. Other services include room service, a concierge, safety deposit boxes and a tour desk amongst many others. Crowne Plaza Orlando Universal is the perfect place to stay to explore the Disney and Orlando area.

Our customers think this is great for...


Family friendly


Central location


Great service

Hotel facilities

  • 24-hour front desk
  • Air-conditioned public areas
  • Arcade/game room
  • Area shuttle (complimentary)
  • ATM/banking
  • Audio-visual equipment
  • Babysitting or childcare
  • Banquet facilities
  • Bar/lounge
  • Business centre
  • Business services
  • Carte Blanche
  • Check-in time starts 4:00 PM
  • Check-out by 11:00 AM
  • Coffee shop or café
  • Concierge services
  • Conference center
  • Currency exchange
  • Designated smoking areas
  • Discover
  • Dry cleaning/laundry service
  • Elevator/lift
  • Event catering
  • Exhibit space
  • Express check-out
  • Fitness facilities
  • Free Wi-Fi
  • Gift shop
  • Internet access - wireless
  • JCB International
  • Laundry facilities
  • Luggage storage
  • Massage
  • Multiple large conference rooms
  • Multiple small meeting rooms
  • Number of floors 15
  • Number of meeting/conference rooms 7
  • Number of Rooms 94
  • One meeting/conference room
  • Parking (Surcharge)
  • Pets not allowed
  • Photocopy machines
  • Restaurant(s) in hotel
  • Room service
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Secretarial services
  • Shopping on site
  • Spa tub
  • Swimming pool - outdoor
  • Swimming pool - outdoor seasonal
  • Terrace
  • Total number of rooms 400
  • Tour assistance
  • Tours/ticket assistance
  • Wheelchair accessible
  • Wireless (high-speed) Internet access - surcharge

Room facilities

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub or shower
  • Cable/satellite television channels
  • CD player
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary toiletries
  • Complimentary weekday newspaper
  • Cribs/infant beds available on request
  • Daily housekeeping
  • Desk
  • Direct-dial phone
  • Hair dryer
  • Hair dryer (on request)
  • High-speed Internet access
  • In-room safe
  • In-room safe (laptop compatible)
  • Internet access - wireless
  • Iron/ironing board
  • Jetted bathtub
  • LCD television
  • Microwave
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite television service
  • Television
  • Television Internet access (complimentary)
  • Video-game console
  • Wake-up calls

Customer Reviews

9/10 Fantastic Based on 9 Customer Reviews Based on 9 Customer Reviews

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10/10 Amazing

24 July 2014

Excellent stay, very nice hotel

We stayed in a Junior Executive Suite (2 x Queen beds, view over the pool), which is right at the top of the hotel. There is a lounge with free buffet breakfast, free WIFI (it costs elsewhere in the hotel, except the lobby - which is a shame - I personally believe all hotels should offer all guests free WIFI) and free snacks and free beer/soft drinks in the evening on 5 nights which is just the ticket when you get back to the hotel. They don't do this on Friday or Saturday nights. The lounge is only accessible to those staying on the top floor though. Rooms were very clean, hotel was very quiet everywhere, there are four lifts (all worked), there's a private pool outside and a gym which stay open 'til quite late. Inside there's a shop, bar and a restaurant. A light meal for a family of four in the bar will knock you back around $80. We didn't try the restaurant. On the road outside there is an I-Ride trolley bus stop, which goes to Seaworld, and on the parallel street (International Drive, about 10 mins walk away) is another I-Ride route which has a wider range of destinations, plus that's where most of the Lynx buses stop. It's also got a plethora of bars, grills, restaurants, shops, whatever you need, you'll find it. All the buses are $2 per trip. We took a day at Florida Mall via the Lynx bus #42. If you're going to Universal there's a free shuttle from outside the hotel - be warned, due to the route it takes (Crowne Plaza is the first stop), it will take about 30 minutes to get to Universal. You can also use this to get to SeaWorld too, by changing at Universal, but to us that seemed a very long-winded way given there's an I-RIDE x bus stop heading straight to SeaWorld less than 10 mins walk away from the hotel. We spent a day at Wet & Wild, but walked there - it's about a 25 minute walk from the hotel. We didn't go to Disney, so no idea how you'd get there - that said, it's a long way away from this hotel. All in all, a very nice stay, lost only 1 mark because WIFI isn't free everywhere.

The best thing about my stay was...

Ease of access to the theme parks, free breakfast and snacks at the hotel.
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10/10 Amazing

23 November 2010

Great hotel

Great hotel, friendly staff, perfect location just off international drive

The best thing about my stay was...

Friendly staff
10/10 Amazing

01 September 2010

Excellent Hotel - Fully Recommend it

Statyed at the Crowne Plaza Hotel for 2 weeks in August 2010 and cannot fault it. On arrival we were given a complimentary upgrade to a junior suite. Staff were excellent throughout our stay and nothing was a problem for them. Rooms were cleaned everyday and towels changed. Beds were extremely comfy after long days at the parks!! Hotel is excellent location to all the local attractions. Deff will stay there next year!!

The best thing about my stay was...

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Additional information

The Crowne Plaza Orlando Universal was previously known as Crowne Plaza Universal.

9/10 Fantastic Based on 9 Customer Reviews Based on 9 Customer Reviews


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