016 950 989 - Sales ( 8am - 11pm)
016 950 980 - Customer Service ( 8am - 6pm)

At a Glance

TripAdvisor Traveller Rating
Based on 1326 Reviews
4.0

Recommended for

  • Great service
  • Quiet
  • Family friendly
  • Good for singles
  • No frills
TripAdvisor Traveller Rating
Based on 1326 Reviews
4.0

Recommended for

  • Great service
  • Quiet
  • Family friendly
  • Good for singles
  • No frills

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

Hotel Info

Overview

General Information

The 4-star Doubletree by Hilton Hotel London ExCel is a perfect place for travelers looking to explore tourists’ attractions and major landmarks of London city. It is situated on the waterfront of Thames River and offers amazing views from every corner of the property. You can easily reach the Docklands Light Railway which is only 0.5 km away from the hotel. With its convenient location, it is a perfect place to stay in London for couples and families.

Hotel Information

A world-class gastronomy awaits you at the restaurant of this premium property. The Salt Port – Restaurant and Deli serves fresh and indigenous meals along with a number of international snacks. The Bidder and Co is a 120-seater lounge bar; where you can enjoy your favorite drinks while you get to socialize with other guests. A fully equipped fitness room welcomes fitness fanatics to enjoy a workout session while traveling. There are a number of services offered by the hotel staff such as audio/visual equipment rental, business center, fax, meeting rooms, photo-copying service, printer, and video conferencing for business travelers. For you to experience utmost comfort, they provide automated teller (ATM), baggage storage, digital key, elevators, foreign currency exchange, local area transportation, luggage hold, multilingual staff, room service, and a 24-hour front desk. 

Room Information

Treat yourself to the luxury combined with comfort at 287 spacious rooms of this hotel. The rooms are further classified as Queen Room, Twin Room, Deluxe Room, King Room, and King Suite. The rooms let you unwind in style with modern facilities such as high-speed internet, work desk, flat-screen TV with satellite channels, air-conditioning, laptop safe, minibar, alarm clock, iron and ironing board, coffee/tea maker and complete bathroom with bathrobes, slippers, shower, and hairdryer. All the rooms are well-furnished and feature large windows overlooking the pristine waters of Thames River.  

At a Glance

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

Help with hotel, flight or payment?

Call us now

016 950 989
016 950 989

Book Online or Call now

Don’t miss a great deal

016 950 989
016 950 989

Facilities

Hotel facilities

Wifi

  • Internet access - wireless
  • Free WiFi - Public Areas
  • Free Wi-Fi

Pool and Wellness

  • Gym

Food & Drink

  • Bar / Lounge
  • Coffee shop or café
  • Room service
  • Restaurant

Services & Shops

  • Currency exchange
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Laundry facilities
  • Business services

General Info

  • Wheelchair accessible
  • Suitable for children
  • Check-out by 11:00 AM
  • Conference center
  • Photocopy machines
  • 24-hour front desk
  • Multilingual staff
  • Check-in time starts 2:00 PM
  • Elevator/lift
  • Safe-deposit box at front desk

Parking

  • Parking

Room facilities

Room Amenities

  • In-room safe
  • Coffee/tea maker
  • Hair dryer
  • Alarm clock
  • Microwave
  • Iron/ironing board (on request)
  • Clock radio

Internet, TV & Phone

  • Pay movies
  • Phone
  • Voice mail
  • Direct-dial phone

Rooms & Comfort

  • Desk
  • Air conditioning

Bath & Shower

  • Private bathroom
  • Shower only
  • Bathtub only
  • Complimentary toiletries
  • Shower/bathtub combination
  • Nearest airport
  • Time zone UK + 0 Hour
  • Currency £ Pounds Sterling
  • Plug

Location

map
map

Attractions Nearby

  • Brick Lane Music Hall 0.39 miles
  • Thames Barrier Park 0.52 miles
  • Royal Victoria Bridge 0.54 miles
  • Thames Barrier information Center 0.88 miles
  • Emirates Air Line Royal Docks Station 0.90 miles
  • ISKCON Bhaktivedanta Manor 0.96 miles
  • The Crystal 0.99 miles
  • Maryon Park 1.25 miles
  • Woolwich Foot Tunnel 1.31 miles
  • Trinity Buoy Wharf 1.32 miles
View More

Resort Info

ExCeL

ExCeL, London

Read more about ExCeL

London

Hotels and Apartments Choosing your accommodation in London is easy once you work out what area you’d like to be. From lavish 5-star hotels to cozy...
Read more about London

DoubleTree by Hilton Hotel London ExCel Reviews

TripAdvisor Traveller Rating
Based on 1326 Reviews
4.0

Recommended for

  • Great service
  • Quiet
  • Family friendly
  • Good for singles
  • No frills
  • Customer Reviews
  • TripAdvisor Reviews

Add a review

Please select a rating
Please enter a review title
Review tips
Please enter a review description
Please enter what you liked best

Would you describe the DoubleTree by Hilton Hotel London ExCel as...
Please select all that apply

Please enter your name
Please enter your email address
Please enter your location
Please select a traveller type

Details provided will not be used for marketing activity or shared with third parties, for more information please see our privacy policy.

9/10 Fantastic

31 May 2017

Lovely staff, room and view

Had a great time staying at the DoubleTree hotel. The staff were friendly and helpful, the food in the restaurant was tasty. Our room was lovely and clean, with all the things you'd expect (kettle, tea, coffee, towels, clean bedding, storage, there was even an iron and ironing board!) and there was a great view of the docks from both our room and the restaurant. The only thing I could fault was that the bed was slightly too hard for my liking, but my partner found it comfy! Upon check in and check out we also received free, warm cookies which was a nice surprise! The hotel is situated very close to the Excel building, so perfect for people visiting there, and it's also very close to the DLR railway station of Prince Regent so you can easily move closer into central London.

The best thing about my stay was...

Friendly staff, good atmosphere, nice restaurant
8/10 Great

31 October 2015

Docklands Ramada

Stayed at Ramada for a recent concert at 02. Wow cable cars over from the side of doclands to 02. Location great short walk from DLR which connects with underground straight to London Tower. Also pub nearby if you want walk out for Sky Sports. Bar in hotel nice also. Room was ok nothing spectacular but blackout curtains, softer pillows required and a king size bed as opposed to double but cozy ha ha. Breakfast was brilliant and staff very friendly and attentive. Would stay again.

The best thing about my stay was...

Location was nice as not too crammed in and although I am a light sleeper didnt hear a thing
8/10 Great

07 July 2015

My Minecon weekend stay

The bed was extremely comfortable, great showers, great service. The breakfast was okay, the scrambled egg was rather bland and they kept running out of juice so there was often a line. However they /really/ don't have any wifi, connect to it and it barely works. And I heard all the other hotels in the area have great wifi. But otherwise, I had a wonderful stay in this hotel.

The best thing about my stay was...

The staff were very helpful if I ever had a small problem.
8/10 Great

22 March 2015

Good Hotel & Location

Not a bad hotel and very friendly staff. Only issue we had (and have in the past) is they cannot seem to keep the breakfast food hot, it's always just luke warm! Apart from that, good location, and have a breakfast in the pub around the corner.

The best thing about my stay was...

Location
4/10 Average

29 October 2014

not all bad

Whilst being good and close to the excel centre where I was visiting a convention, there were a few problems. The room looked a little battered and date with some cosmetic damage that was a little off putting for a 4 star hotel. Breakfast was OK though the selection on offer wasn't massive and they were slow to replace items that ran out. The staff were friendly and always happy to try and help. The bar was pricy but again the staff were always happy to help. All in all I would recommend this hotel to anyone going to an event at the docklands as its in a good location and reasonably cheap

The best thing about my stay was...

the proximity to the venue we were attending
10/10 Amazing

15 July 2013

02 arena michael buble

reception staff were so welcoming and helpful... weve stayed there before and will stay again

The best thing about my stay was...

breakfast
8/10 Great

29 June 2012

Good Value!

Positives: Reasonably clean, functional and comfortable. Convenient for Excel and anything else in Docklands. Fine given limited availability in this price bracket. Cooked breakfast included, which is unusual at this price. Negatives: All quite bland and impersonal. Manages to look v dated even though it's quite a new hotel. Too far out if you're working in the city - feels a bit middle of nowhere!

The best thing about my stay was...

Great value with breakfast included.
10/10 Amazing

29 May 2012

Excellent Stay !!

I was a returning customer having already been pleased with the past service at the Ramada and found the changes had made it that much better. Excellent and friendly staff as usual with a quick check in, room was very good with the air conditioning being very welcome in this heat. Very pleased with the expanded room service menu both in choices, quality and price. After the night stay a full breakfast was a perfect top off to a stay. Would recommend to friends and will be staying again!

The best thing about my stay was...

Excellent service
8/10 Great

18 November 2011

Excellent Location for London City Airport

We stayed here before a flight from London City. Hotel was excellent and the staff very welcoming. The food in the restaurant was also very good.

The best thing about my stay was...

Near to airport
10/10 Amazing

01 August 2011

Triathlon Weekend

STAYED OVER THE TRIATHLON WEEKEND AND EVEN THOUGH THE HOTEL WAS REALLY BUSY THE STAFF WERE VERY WELCOMING. HOTEL EVEN PROVIDED A ROOM FOR OVERNIGHT STORAGE OF BIKES, MADE A SHOWER ROOM AVAILABLE FOR AFTER THE EVENT AND BREAKFAST START TIME WAS BROUGHT FORWARD TO 5.30AM FOR THE EARLY STARTERS! IDEAL LOCATION FOR EVENTS AT EXCEL AND CLOSE TO DLR. ONE SIDE OF THIS HOTEL LOOKS OUT ONTO THE WATER. ROOM WAS VERY ROOMY AND BATHROOM VERY GOOD.