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Empress, Chiang Mai

199/42 Chang Klan Road CHIANG MAI 50100 - Map
TripAdvisor Traveller Rating
Based on 1386 Reviews

Empress Overview

Situated near the famous Mae Ping River, the deluxe Empress Hotel, with its striking architecture and a spectacular 17 storey glass tower is ideal for exploring the city. Just a short walk away is the famous Night Bazaar and main shopping areas.

Each of the guestrooms and suites are elegantly decorated, with a great range of amenities including a seating area, floor-to-ceiling windows, air-conditioning, a TV and a minibar. The marble bathroom is fitted with a shower. Suites are luxuriously appointed with ornate woodcarvings and hand woven silks to create a truly regal atmosphere.

The hotel offers an outdoor pool with poolside bar. The Empress Hotel’s convention centre offers meeting rooms with state of the art audio and visual aids plus a professional banqueting team to assist in creating the most successful convention possible. Famous for Cantonese delicacies and a variety of Dim Sum, the on-site Panda Palace restaurant is an ideal spot to dine.

Our customers think this is great for...

Good for singles


Good for shopping


Family friendly


Hotel facilities

  • 24-hour front desk
  • Airport transportation
  • Area shuttle (Surcharge)
  • ATM/banking
  • Babysitting or childcare
  • Banquet facilities
  • Bar/lounge
  • Business centre
  • Business services
  • Check-in time ends 5:30 AM
  • Check-in time starts noon
  • Check-out by noon
  • Check-out from noon
  • Coffee shop or café
  • Complimentary newspapers in lobby
  • Concierge services
  • Conference center
  • Currency exchange
  • Designated smoking areas
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Fitness facilities
  • Free breakfast
  • Free parking nearby
  • Free parking on site
  • Free Wi-Fi
  • Gift shop
  • Grocery/convenience store
  • Hair salon
  • Internet access - wireless
  • JCB International
  • Laundry facilities
  • Luggage storage
  • Massage
  • Multiple large conference rooms
  • Number of buildings/towers 2
  • Number of floors 17
  • One meeting/conference room
  • On-site car rental
  • Pets not allowed
  • Photocopy machines
  • Restaurant(s) in hotel
  • Room service
  • Safe-deposit box at front desk
  • Sauna
  • Shopping on site
  • Spa on site
  • Swimming pool - outdoor
  • Swimming pool - outdoor seasonal
  • Terrace
  • Total number of rooms 375
  • Tour assistance
  • Tours/ticket assistance

Room facilities

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub only
  • Cable/satellite television channels
  • Clock radio
  • Coffee/tea maker
  • Complimentary newspaper
  • Complimentary toiletries
  • Connecting / adjoining rooms available
  • Desk
  • Direct-dial phone
  • Hair dryer
  • Hair dryer (on request)
  • In-room safe
  • LCD television
  • Minibar
  • Non-smoking only
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite television service
  • Shower only
  • Shower/bathtub combination
  • Slippers
  • Television
  • Wake-up calls

Customer Reviews

9/10 Fantastic Based on 2 Customer Reviews

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8/10 Great

21 February 2011

Empress Hotel, Chiang Mai

The hotel is large and impersonal, but very conveniently situated and good value for money. Fairly basic rooms but comfortable enough - no tea and coffee making facilities though. Nice swimming pool. The buffet breakfast is excellent. Pity about the over-charged internet though - it cost a fraction of their prices at the numerous internet cafes just outside the hotel.

The best thing about my stay was...

The buffet breakfast
10/10 Amazing

16 October 2008

Ideal base

The Empress Hotel is an ideal base in Chiang Mai. It is a grand building with efficient and friendly service, yet is available at internet rates which represent tremendous value for money. Good breakfast, spotless rooms and situated south of the Night Bazaar or a Tuk Tuk ride to the Old Town.

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