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Hilton London Gatwick Airport, Gatwick

South Terminal, West Sussex Gatwick RH6 OLL - Map
TripAdvisor Traveller Rating
Based on 6505 Reviews

Hilton London Gatwick Airport Overview

Located in Gatwick, Hilton London Gatwick Airport is near the airport and close to Crawley Town Hall. Other points of interest are St. John the Baptist Church and Hawth Theatre. Hotel Dining options at Hilton London Gatwick Airport include 2 restaurants. A bar/lounge is open for drinks. Room service is available 24 hours a day. Recreational amenities include a fitness facility. This 4.0 star property has a business center and offers small meeting rooms, secretarial services, and audio visual equipment. High speed Internet access is available in public areas. Translation services and tour assistance are available. Guest parking is available for a surcharge. Additional property amenities include a coffee shop/café, a concierge desk, and multilingual staff. There are 821 guestrooms at Hilton London Gatwick Airport. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. High speed Internet access is provided. In addition to desks, guestrooms offer direct dial phones. Televisions have premium satellite channels and pay movies. Air conditioned rooms also include coffee/tea makers, blackout drapes/curtains, electronic check out, and electronic/magnetic keys. Guests may request extra towels/bedding and wake up calls. Housekeeping is available daily. Cribs (infant beds) are available on request.

Our customers think this is great for...

Central location

58%

Great service

33%

Quiet

33%


Hotel facilities

  • 24-hour front desk
  • Air-conditioned public areas
  • ATM/banking
  • Audio-visual equipment
  • Banquet facilities
  • Bar/lounge
  • Business centre
  • Check-in time starts 3:00 PM
  • Check-out by noon
  • Coffee shop or café
  • Concierge desk
  • Concierge services
  • Conference center
  • Currency exchange
  • Dry cleaning/laundry service
  • Elevator/lift
  • Eurocard
  • Event catering
  • Express check-in
  • Express check-out
  • Fitness facilities
  • Gift shop
  • Internet access - wireless
  • Internet access in public areas - high speed
  • JCB International
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Multiple large conference rooms
  • Multiple small meeting rooms
  • No rollaway beds available
  • Number of buildings/towers 1
  • Number of floors 10
  • Number of restaurants 2
  • Pet policy - dogs and cats only
  • Pets accepted
  • Restaurant(s) in hotel
  • Room service
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Secretarial services
  • Suitable for children
  • Technology helpdesk
  • Total number of rooms 821
  • Tour assistance
  • Tours/ticket assistance
  • Translation services
  • Wedding services
  • Wireless (high-speed) Internet access - surcharge

Room facilities

  • Air conditioning
  • Blackout drapes/curtains
  • Cable television service
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary newspaper
  • Complimentary toiletries
  • Connecting / adjoining rooms available
  • Cribs/infant beds available on request
  • Daily housekeeping
  • Desk
  • Direct-dial phone
  • Electronic check-out
  • Electronic/magnetic keys
  • Ergonomic chair
  • Extra towels/bedding
  • Free movie channels
  • Hair dryer
  • Handheld showerhead
  • High-speed Internet access
  • Iron/ironing board
  • Maximum number of pets per room 2
  • Non-smoking only
  • OnCommand Video
  • Pay movies
  • Premium television channel(s)
  • Private bathroom
  • Shower/bathtub combination
  • Soundproofed rooms
  • Trouser press
  • Wake-up calls

Customer Reviews

7/10 Good Based on 13 Customer Reviews

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6/10 Good

01 November 2016

Ok'ish but could do better

Like many travellers, the appeal of this hotel is its convenient location to Gatwick's South Terminal. Unfortunately on the evening we arrived, after some 6 hours road travel, the reception desk computers decided to go on a very very 'go slow'! It took some 45 mins+ to achieve check-in. Just what we needed! In fairness, we were offered live-saving cold drinks while waiting and a complimentary buffet-style dinner for 2, which was most welcomed. This may have been a one-off 'blipp'(?) but Hilton management need to have a Plan B ready to swing in to action in future if it is not to further damage its reputation at this particular hotel.

The best thing about my stay was...

the complimentary dinner for 2
4/10 Average

07 June 2016

Average

Pre flight stay, very convenient as it is attached to the south terminal although the room was very dated bathroom was a little old and we only had one pillow each. Restaurant in the hotel had very limited selection and overpriced. We walked through and ate in the airport. Would not stay here again.

The best thing about my stay was...

Location
8/10 Great

17 February 2015

Pre-flight stay at Hilton

An excellent price through Alpha rooms gave us a perfectly adequate room for the one night. The highlight was the excellent food and service in the hotel's "Amy's Restaurant".

The best thing about my stay was...

The convenience for the airport.

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