Hilton London Gatwick Airport, Gatwick

South Terminal, West Sussex Gatwick RH6 OLL
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TripAdvisor Traveller Rating
Based on 8016 Reviews

Why book With AlphaRooms?

  • No booking fees
  • Includes taxes and charges
  • Proudly operating for 18 years
  • 500,000+ travellers away in 2016
  • 'Best Hotel Booking Website' 2016 & 17
TripAdvisor Traveller Rating
Based on 8016 Reviews
3.5

Recommended for

  • Central location
  • Great service
  • Quiet
  • No frills
  • Luxury

Hotel Info

Overview

Located in Gatwick, Hilton London Gatwick Airport is near the airport and close to Crawley Town Hall. Other points of interest are St. John the Baptist Church and Hawth Theatre. Hotel Dining options at Hilton London Gatwick Airport include 2 restaurants. A bar/lounge is open for drinks. Room service is available 24 hours a day. Recreational amenities include a fitness facility. This 4.0 star property has a business center and offers small meeting rooms, secretarial services, and audio visual equipment. High speed Internet access is available in public areas. Translation services and tour assistance are available. Guest parking is available for a surcharge. Additional property amenities include a coffee shop/café, a concierge desk, and multilingual staff. There are 821 guestrooms at Hilton London Gatwick Airport. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. High speed Internet access is provided. In addition to desks, guestrooms offer direct dial phones. Televisions have premium satellite channels and pay movies. Air conditioned rooms also include coffee/tea makers, blackout drapes/curtains, electronic check out, and electronic/magnetic keys. Guests may request extra towels/bedding and wake up calls. Housekeeping is available daily. Cribs (infant beds) are available on request.

At a Glance

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

  • Nearest airport
  • Time zone UK + 0 Hour
  • Currency £ Pounds Sterling
  • Plug

Facilities

Hotel facilities

Wifi

  • Wireless (high-speed) Internet access - surcharge
  • Internet access - wireless
  • Internet access in public areas - high speed

Pool and Wellness

  • Fitness facilities

Food & Drink

  • Room service
  • Banquet facilities
  • Number of restaurants 2
  • Restaurant(s) in hotel
  • Bar/lounge
  • Coffee shop or café
  • Room service (24 hours)

Services & Shops

  • Wedding services
  • Luggage storage
  • Concierge services
  • Laundry facilities
  • Express check-out
  • Secretarial services
  • Tours/ticket assistance
  • Tour assistance
  • Express check-in
  • Currency exchange
  • Dry cleaning/laundry service
  • Event catering
  • Technology helpdesk
  • Translation services
  • Concierge desk

General Info

  • Multiple small meeting rooms
  • 24-hour front desk
  • Pets accepted
  • Pet policy - dogs and cats only
  • Elevator/lift
  • Gift shop
  • Multiple large conference rooms
  • Number of floors 10
  • Check-in time starts 3:00 PM
  • ATM/banking
  • Conference center
  • No rollaway beds available
  • Check-out by noon
  • Eurocard
  • Multilingual staff
  • Air-conditioned public areas
  • Total number of rooms 821
  • Suitable for children
  • Business centre
  • JCB International
  • Safe-deposit box at front desk
  • Number of buildings/towers 1

Room facilities

Room Amenities

  • Electronic/magnetic keys
  • Hair dryer
  • Iron/ironing board
  • Clock radio
  • Trouser press
  • Coffee/tea maker
  • Complimentary newspaper

Internet, TV & Phone

  • Free movie channels
  • Cable television service
  • Direct-dial phone
  • Pay movies
  • OnCommand Video
  • Premium television channel(s)
  • High-speed Internet access

Rooms & Comfort

  • Connecting / adjoining rooms available
  • Cribs/infant beds available on request
  • Electronic check-out
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Ergonomic chair
  • Non-smoking only
  • Wake-up calls
  • Air conditioning
  • Desk
  • Climate control
  • Maximum number of pets per room 2
  • Extra towels/bedding

Bath & Shower

  • Handheld showerhead
  • Shower/bathtub combination
  • Complimentary toiletries
  • Private bathroom

Housekeeping

  • Daily housekeeping
  • Nearest airport
  • Time zone UK + 0 Hour
  • Currency £ Pounds Sterling
  • Plug

Why book With AlphaRooms?

  • No booking fees
  • Includes taxes and charges
  • Proudly operating for 18 years
  • 500,000+ travellers away in 2016
  • 'Best Hotel Booking Website' 2016 & 17
TripAdvisor Traveller Rating
Based on 8016 Reviews
3.5

Recommended for

  • Central location
  • Great service
  • Quiet
  • No frills
  • Luxury
TripAdvisor Traveller Rating
Based on 8016 Reviews
3.5

Recommended for

  • Central location
  • Great service
  • Quiet
  • No frills
  • Luxury

At a Glance

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

Location

Attractions Nearby

  • Archway Theatre 0.88 miles
  • Manor Royal Business Park 1.72 miles
  • Gatwick Aviation Museum 2.65 miles
  • Hawth Theatre 3.21 miles
  • County Mall Shopping Centre 3.24 miles
  • St. John the Baptist Church 3.25 miles
  • Worth St. Nicholas' Church 3.27 miles
  • Ifield Golf Club 4.08 miles
  • Broadfield Stadium 4.21 miles
  • Tilgate Park 4.33 miles
View More

Reviews

Hilton London Gatwick Airport Reviews

TripAdvisor Traveller Rating
Based on 8016 Reviews
3.5

Recommended for

  • Central location
  • Great service
  • Quiet
  • No frills
  • Luxury

Hilton London Gatwick Airport Reviews

  • Customer Reviews
  • TripAdvisor Reviews

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6/10 Good

01 November 2016

Ok'ish but could do better

Like many travellers, the appeal of this hotel is its convenient location to Gatwick's South Terminal. Unfortunately on the evening we arrived, after some 6 hours road travel, the reception desk computers decided to go on a very very 'go slow'! It took some 45 mins+ to achieve check-in. Just what we needed! In fairness, we were offered live-saving cold drinks while waiting and a complimentary buffet-style dinner for 2, which was most welcomed. This may have been a one-off 'blipp'(?) but Hilton management need to have a Plan B ready to swing in to action in future if it is not to further damage its reputation at this particular hotel.

The best thing about my stay was...

the complimentary dinner for 2
4/10 Average

07 June 2016

Average

Pre flight stay, very convenient as it is attached to the south terminal although the room was very dated bathroom was a little old and we only had one pillow each. Restaurant in the hotel had very limited selection and overpriced. We walked through and ate in the airport. Would not stay here again.

The best thing about my stay was...

Location
8/10 Great

17 February 2015

Pre-flight stay at Hilton

An excellent price through Alpha rooms gave us a perfectly adequate room for the one night. The highlight was the excellent food and service in the hotel's "Amy's Restaurant".

The best thing about my stay was...

The convenience for the airport.
10/10 Amazing

13 February 2015

One night stay at Hilton Gatwick

Lovely hotel. Rooms we clean and very comfortable. Excellent location with just a 5 min walk into Gatwick South Terminal, which is under cover. Also, has long and short stay parking. I would use again and would (have already recommended) highly recommend. Not as expensive as you would think. :)

The best thing about my stay was...

Location, very close to terminal. Reasonably priced too.
2/10 Okay

04 January 2015

VERY DISAPPOINTED

Everything was second class as this hotel. We stayed at this hotel for a treat to celebrate our retirement for an onward flight the next morning. On arriving we quickly attended the restaurant as we had just both finished work and were looking forward to a nice meal and evening. We were told that the restaurant closed at 10pm so immediately went to the restaurant where we found the buffet food cold, not edible and frankly quite disappointing. Returning to our room the last thing we done was book an early morning call to allow us to check in our luggage where the bag drop closed at 8am. We requested an early morning call at 6am but never got one and was only myself waking at 7:35am and rushing out without a breakfast and even time for a shower that we managed to wake at all!!. I must point out that we are both retired and having to literally run to the bag drop was quite a hard thing to do, we were both dazed and myself pulling muscles in both my legs which lasted 3 days into our holiday. VERY VERY DISAPPOINTED that I wrote to the hotel but received no response or apology about this. WOULD NOT USE THIS HOTEL AGAIN. We have always stayed at hotels the night before our flights at much cheaper hotels, but the food and service at the Hilton was the worse we have ever come across. PLEASE MAKE SURE IF YOU BOOK AN EARLY MORNING CALL, USE YOUR PHONE FOR BACK UP AS YOU CANNOT RELY ON HIS HOTEL ! We have certainly learnt our lesson!!

The best thing about my stay was...

NOTHING
8/10 Great

21 July 2014

Night before holiday, stay at the Hilton?

Because we had an early start we decided to treat ourselves with a stay at the Hilton, Gatwick. Would we do it again? Yes, probably, but we would do things slightly differently perhaps. The room was OK, once we found it! It was seemingly miles away from Reception with endless similar corridors and the room numbering very strange. The alarm clock had been set by the previous incumbent who needed to be up at 3.45am apparently! Unfortunately it does not auto cancel and we nearly resorted to chucking it out the window in desperation. This negated our choice to have a leisurely wake up. The breakfast was not included, but we only found out when we presented ourselves at the breakfast bar. The waiter helpfully suggested we could pay £18.95 each, but we opted for Cafe Rouge in the airport fortunately as this was great and about half the price! We did have an excellent (although pricey £145 for 3) buffet meal with bottle of wine and virgin cocktail; the night before.

The best thing about my stay was...

Birthday dinner the night before with our daughter. The staff in the restaurant were excellent.
10/10 Amazing

19 November 2012

Geat Stay

I have to say my stay at the Hilton London Gatwick was most enjoyable, the service was very good and I had a restful night before my flight the next day. The restaurant I found the food very good and the staff were very helpful, overall I can only give praise to everyone, thank you.

The best thing about my stay was...

The service was tops.
6/10 Good

22 November 2011

overnight stay before intercontinental flight

quite and reasonably comfortable room room too small, no fridge, modest bathroom unacceptable charge for internet usage expensive breakfast

The best thing about my stay was...

no noise
10/10 Amazing

19 November 2011

Very good hotel in a brilliant location

Good hotel, nice breakfast in the best location for Gatwick South terminal

The best thing about my stay was...

Staying within the terminal building
6/10 Good

09 October 2011

Adequate

I've stayed here several times before for a single night before or after a flight and has always been good, the last time especially so. However this time the room was dated (not had a refurb the others clearly have) but comfy & the breakfast was barely mediocre. I'm just glad the alpharooms rate was B&B otherwise I'd have been spewing if I'd forked out £18.50pp to have the dreadful smoosh they called a buffet breakkie. Just goes to show that the staff & right chef can make all the difference.

The best thing about my stay was...

the bed