016 950 989 - Sales ( 8am - 11pm)
016 950 980 - Customer Service ( 8am - 6pm)

At a Glance

TripAdvisor Traveller Rating
Based on 3128 Reviews
3.5

Recommended for

  • Central location
  • Good for shopping
  • Good for singles
  • Great service
  • Family friendly
TripAdvisor Traveller Rating
Based on 3128 Reviews
3.5

Recommended for

  • Central location
  • Good for shopping
  • Good for singles
  • Great service
  • Family friendly

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

Hotel Info

Overview

The Hotel Santo Domingo Hotel is a boutique hotel housed in the Palace district of Madrid, within walking distance of the Royal Palace, Gran Vía, Puerta del Sol and the Preciados Street shopping district. As well as being a hotel, the hotel features a museum with art and historic artefacts. Guestrooms are decorated in an elegant style, complimenting the building and feature a telephone, climate control, television, safe, minibar and en-suite bathroom. Hotel Santo Domingo Hotel also features a restaurant, café, meeting rooms and business services.

At a Glance

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

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Facilities

Hotel facilities

Wifi

  • Internet access - wireless
  • Free WiFi - Public Areas

Pool and Wellness

  • Gym
  • Swimming Pool - Outdoor
  • Sauna

Activities

  • Hair salon

Food & Drink

  • Room service
  • Bar / Lounge

Services & Shops

  • Babysitting (Surcharge)

General Info

  • Designated smoking areas
  • Wheelchair accessible
  • Grocery
  • Conference center

Parking

  • Parking

Room facilities

Room Amenities

  • Minibar
  • Iron/ironing board (on request)
  • Clock radio
  • Coffee/tea maker
  • Hair dryer

Internet, TV & Phone

  • Phone
  • Nearest airport
  • Time zone UK + 1 Hour
  • Currency € Euro
  • Plug

Location

map
map

Attractions Nearby

  • Plaza de Santo Domingo 0.04 miles
  • Teatro La Strada Gran Via 0.05 miles
  • Teatro Rialto 0.09 miles
  • Lope de Vega Theatre 0.10 miles
  • Teatro Compac 0.11 miles
  • Royal Monastery of the Incarnation 0.14 miles
  • Royal Academy of Medicine 0.14 miles
  • Carrion Building 0.14 miles
  • Lope de Vega Statue 0.16 miles
  • Plaza de Callao 0.16 miles
View More

Resort Info

Madrid

Madrid

Madrid
The capital and largest city in Spain, Madrid has a fascinating history, unique culture and vibrant nightlife. Summers in Madrid are hot, with temperatures regularly above 30 degrees making the city a perfect getaway from the UK’s inevitable damp and grey version.

Where to visit….
The Prado Museum houses one of the world’s best collections of European Art. It includes work by Spanish painters; Velazquez, Goya, El Greco and Esteban as well as many other big names from other European countries. Another arty essential is the Reina Sofia Museum, Spain’s national museum of 20th century art featuring work by Picasso, Miro and Dali.
Designed by architect Gomez de Mora, the Plaza Mayor is a beautiful square that has been the site of many a bullfight and execution. Today it is surrounded by shops and bars and features a statue of King Phillip III. The Royal Palace has one of the largest armouries in the world and celebrates the change of the Royal Guard every Wednesday at 11am which is well worth a watch.
If you’re after some space, head out to the Buen Retiro Park at the edge of the city centre. Full of sculpture, monuments, lakes and manicured lawns, the park is the perfect place to spend a sunny afternoon. If you have the kids with you and want to escape the heat in the city, head out to Aquopolis, a large outdoor water park full of slides and pools. Other child-friendly options include the Planetarium, Warner Bros Park and the Zoo Aquarium. Real Madrid FC was founded in 1902 and is Spain’s most successful football team. Their home is the Santiago Bernabeu Stadium where if you’re lucky with your timing you can catch a game.

Shopping!
El Rastro, Europe’s largest outdoor market, is the place to shop on a Sunday morning. You can buy almost anything here on the streets of Barrio La Latina. Xanadu is a shopping centre for the whole family. Containing Europe’s largest indoor ski slope, the multi-level shopping and sports centre offers something for everyone and most importantly during the hot summer months – an air conditioned haven.

See the city…
The Teleferico (cable railway) is a great way to see Madrid – from the air! A tour lasts 11 minutes and offers views of the Rosaleda, the Principe Pio (train station), River Manzanares and Casa de Campo. Walking is the best way to see the city but if your feet begin to tire, hop on to the expanding Madrid Metro, 24 hour buses (perfect for partygoers) and plenty of taxis.

After dark….
Madrid has vibrant nightlife and a wealth of choices to suit any taste. If you’re wanting to celebrity spot, Gabana 1800 is where you’ll find your professional footballers and models alongside an equally exclusive price tag. A lively young crowd can always be found at Fortuny, a restaurant and nightclub housed in a three storey 19th century palace. Kapital is a huge nightclub that spans 7 floors and a rooftop terrace. Here you can dance the night away to Madrid’s local DJ’s.
Read more about Madrid

Hotel Santo Domingo Hotel Reviews

TripAdvisor Traveller Rating
Based on 3128 Reviews
3.5

Recommended for

  • Central location
  • Good for shopping
  • Good for singles
  • Great service
  • Family friendly
  • Customer Reviews
  • TripAdvisor Reviews

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10/10 Amazing

21 August 2015

Excellent Customer Service

The hotel is very centrally placed. Rooms and public areas spotlessly clean. Beds comfortable, bathrooms nicely decorated. Pool area impressive but very busy. On arrival we were given a small room without any sort of a view but were not too bothered as Madrid is so amazing that we knew we wouldn't be in it much. However after a few hours it was obvious the aircon was not working very well. This was checked on our first night by maintenance but wasn't fixed so the next morning I asked reception if a change of room was possible and also mentioned that I had booked a superior room and wondered if our room was one. He looked at communication from Alpharooms and another third party and said this had not been relayed by them to hotel. He immediately gave us the choice of 3 wonderful rooms (we chose the one with a terrace), arranged for our things to be moved and all done with such polite professionalism. A credit to this hotel. Also on our last day, another gentleman on the reception allowed us to keep our room until 2pm at no extra charge "as a gift from the hotel". Amazing customer service which ensures that this hotel will be getting a repeat visit. Buffet breakfast very good with excellent coffee. All the staff we met were very friendly and helpful.

The best thing about my stay was...

Customer service, location
10/10 Amazing

18 November 2012

Great position downtown Madrid

Great position, brand-new interiors. good buffet breakfats. Room was truly comfortable.

The best thing about my stay was...

Superior room
10/10 Amazing

16 October 2012

Fantastic, 100%, No complaints

Great location, friendly efficient staff. Stayed with 7 women, rooms varied in size, tasteful decor with all mod cons. Breakfast buffet surprised us it was so good. Reception were extremely helpful and I would definitely return again.

The best thing about my stay was...

Location, price and overall helpfulness.
6/10 Good

25 September 2012

Hotel lovely and very central although can be noisy at night

We were looking for a hotel that was central, this hotel definately fits the bill, being very close to Opera house and right outside Santo domingo station. The rooms were nice, although if you have a room that is road side, it is very noisy at night mainly from the passing traffic. If you are planning to keep late nights then this hotel will be perfect for you, if you go to bed early, you will propbably need earplugs and sleeping tablets. However, that said the hotel was clean, the room was modern and comfy, the staff were really friendly & accommodating, the breakfast was lovely and the pool although small is a really nice place to chill (if you can get a bed). I would recommend and would stay again.

The best thing about my stay was...

Central location
6/10 Good

12 September 2011

2 night stay for the football.

Location is superb, metro station right outside, and 100 yards from the main street 'Gran Via' Staff very helpful and very polite. Roof pool was a nice bonus. Problem being, the hotel is going under major redevelopment at this moment. So you will here noise of this work from 8am onwards. My room 515, was very small, air con not working but did the job it was booked for. I believe once all the revamp has finished, this will be a stunning hotel, but it is months away from completion.

The best thing about my stay was...

Location
8/10 Great

11 June 2011

Would definitely book again

Location fantastic - just round the corner from Gran Via. A little bit confusing to find because they are in the process of merging 2 hotels. It would have been helpful to indicate this in the hotel description. The staff were very helpful on our arrival and the room was bright, light and modern. Comfortable beds, adequate space and a good-sized bathroom (although the shower wasn´t very powerful). Breakfast buffet was a bit of a shambles with no clear order of queuing, etc. Food was freqently in short supply and took some time to be replenished. Waiters were not very helpful and somewhat surly.

The best thing about my stay was...

The modern decor of the hotel and pleasant room. Cheap mini-bus service to the airport.
4/10 Average

17 May 2011

Building site

If you are booking this hotel they are currently undergoing a refurbishment programme so the reception looks beautiful but as you go up towards the rooms they are definately tired looking with building works at the main lift entrances. they worked through until 2am on Saturday morning so little sleep. A very noisy hotel situated on the main road and unfortunately a wedding party created even more noise through saturday night. Not a hotel for a relaxing stay although conveniently situated and will eventually be a very good 4 star. Deinately a noisy 3*

The best thing about my stay was...

location very convenient for Opera and the Suare
10/10 Amazing

25 March 2010

ian

very good great location

10/10 Amazing

15 March 2010

WEEK END

VERY FRIEN.DLY STAFF, NOTHING WAS TOO MUCH TROUBLE.FOOD AND ROOM WORTH EVERY PENNY AND MORE.LOCATION WAS JUST WHAT WE WANTED.WE BOTH HAD SUCH A GOOD TIME