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Kempinski Hotel Grand Arena, Bansko

96 PIRIN STREET BANSKO 2770 - Map
TripAdvisor Traveller Rating
Based on 749 Reviews

Kempinski Hotel Grand Arena Overview

The Grand Arena Hotel is located in Bansko, in the North of Bulgaria. The family friendly ski and conference hotel offers elegant accommodation with luxury facilities. Guests may also make use of the hotels two restaurants, café and bar and conference facilities. The Zalez spa centre offers a full range of traditional and exotic massages, as well as skin and body spa treatments based on Thalgo and Decleor products. The state-of-art facility includes outdoor and indoor heated swimming pools, outdoor tennis courts, a steam room and saunas, a gym, a Kneipp wading basin, a Turkish bath and a beauty farm.



Hotel facilities

  • 24-hour front desk
  • Air-conditioned public areas
  • Airport transportation
  • Arcade/game room
  • Area shuttle (Surcharge)
  • ATM/banking
  • Audio-visual equipment
  • Babysitting or childcare
  • Banquet facilities
  • Bar/lounge
  • Barbecue facilities
  • Beauty services
  • Billiards
  • Billiards or pool table
  • Business centre
  • Business services
  • Check-in time ends midnight
  • Check-in time starts 2:00 PM
  • Check-out by noon
  • Children's club
  • Clubhouse
  • Coffee shop or café
  • Complimentary newspapers in lobby
  • Concierge desk
  • Concierge services
  • Conference center
  • Currency exchange
  • Doorman/doorwoman
  • Dry cleaning/laundry service
  • Elevator/lift
  • Event catering
  • Fireplace in lobby
  • Fitness facilities
  • Free breakfast
  • Free valet parking
  • Free Wi-Fi
  • Full-service spa
  • Garden
  • Gift shop
  • Hair salon
  • Health club
  • Internet access - wireless
  • Internet point
  • Laundry facilities
  • Luggage storage
  • Massage
  • Medical assistance available
  • Multilingual staff
  • Number of buildings/towers 5
  • Number of floors 5
  • Number of restaurants 3
  • One meeting/conference room
  • On-site car rental
  • Patio
  • Pet fee charged at hotel/condo
  • Pets accepted
  • Photocopy machines
  • Piano
  • Pool table
  • Poolside bar
  • Porter/bellhop
  • Restaurant(s) in hotel
  • Rooftop terrace
  • Room service
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Sauna
  • Secretarial services
  • Security guard
  • Shoe shine
  • Shopping on site
  • Ski passes available
  • Ski storage
  • Ski-in/ski-out access
  • Spa on site
  • Spa tub
  • Steam room
  • Suitable for children
  • Supervised childcare/activities
  • Swimming pool - children's
  • Swimming pool - indoor
  • Swimming pool - outdoor
  • Swimming pool - outdoor seasonal
  • Television in lobby
  • Tennis on site
  • Terrace
  • Total number of rooms 159
  • Tour assistance
  • Valet parking
  • Wedding services
  • Wheelchair accessible

Room facilities

  • Air conditioning
  • Alarm clock
  • Balcony
  • Bathrobes
  • Bathroom phone
  • Bathtub only
  • Blackout drapes/curtains
  • Cable television service
  • Cable/satellite television channels
  • City view
  • Climate control
  • Coffee/tea maker
  • Complimentary newspaper
  • Complimentary toiletries
  • Cribs/infant beds available on request
  • Daily housekeeping
  • Desk
  • Direct-dial phone
  • DVD player
  • Electronic/magnetic keys
  • Extra towels/bedding
  • Free Wi-Fi
  • Hair dryer
  • Hair dryer (on request)
  • Handheld showerhead
  • In-room massage available
  • In-room safe
  • Iron/ironing board (on request)
  • LCD television
  • Makeup/shaving mirror
  • Minibar
  • Mountain view
  • Phone
  • Pillow menu
  • Private bathroom
  • Rollaway beds available on request
  • Satellite television service
  • Sewing kit
  • Shower only
  • Shower/bathtub combination
  • Slippers
  • Smoking permitted
  • Television
  • Television Internet access (complimentary)
  • Turndown service
  • Voice mail
  • Wake-up calls

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Additional information

The Kempinski Hotel Grand Arena was previously known as Grand Arena.

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