At a Glance

TripAdvisor Traveller Rating
Based on 903 Reviews
4.0

Recommended for

  • Close to the beach
  • Family friendly
  • Great service
  • Central location
  • Quiet
TripAdvisor Traveller Rating
Based on 903 Reviews
4.0

Recommended for

  • Close to the beach
  • Family friendly
  • Great service
  • Central location
  • Quiet

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

Hotel Info

Overview

The Neptuno Hotel is a comfortable beach hotel situated in the centre of the tourist area and within a short stroll from the sea and beach promenade, and the nearby centre of Playa Serence. Public transport links are only 100 metres from the hotel and in the nearby vicinity guests will find a range of shops, various restaurants, bars, pubs, cafés and entertainment venues. Facilities on offer at the hotel include a lobby with a convenient 24 hour reception, a hotel safe and a lift, and guests can enjoy a beverage at the hotel café or bar and there is a hairdressing salon. All comfortable rooms are tastefully decorated and air conditioned and offer king size beds, a hairdryer, direct dial telephone, seating area with satellite/cable TV, a mini bar/fridge, internet connection and a hire safe. There is also a balcony or terrace. Guests can take a swim in the pool, with a snack bar for refreshments, and relax on the sun terrace with sun loungers and parasols. Children will love the playground and kids' club for fun all day long and for the more active guests, enjoy a game of tennis and there is a games room with table tennis, pool, bocce and there is also a TV room. Use of the gym is also available, where aerobics sessions can be enjoyed and there is a bicycle cellar and rental service for those wanting to explore. For the avid golfer, an 18-hole golf course is only 500 metres from the hotel. In the evenings, enjoy a delicious meal in the air-conditioned à la carte restaurant, with highchairs available and enjoy the seasonal entertainment programme that is provided. The Neptuno is a great place to stay for a fun and memorable holiday.

At a Glance

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

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44 938 3046
44 938 3046

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Facilities

Hotel facilities

Wifi

  • Internet access - wireless
  • Free WiFi - Public Areas
  • Free Wi-Fi

Pool and Wellness

  • Swimming Pool - Outdoor
  • Swimming Pool - Indoor

Activities

  • Hair salon

Food & Drink

  • Restaurant
  • Bar / Lounge

Services & Shops

  • Dry cleaning/laundry service

General Info

  • Photocopy machines
  • 24-hour front desk
  • Check-in time starts noon
  • Elevator/lift
  • Safe-deposit box at front desk
  • Conference center
  • Check-out by noon
  • Wheelchair accessible

Room facilities

Room Amenities

  • Alarm clock
  • Microwave
  • Hair dryer
  • Coffee/tea maker

Internet, TV & Phone

  • Phone
  • Satellite television service
  • Direct-dial phone

Rooms & Comfort

  • Air conditioning
  • Balcony

Bath & Shower

  • Shower/bathtub combination
  • Bathtub only
  • Complimentary toiletries
  • Private bathroom
  • Shower only
  • Nearest airport
  • Time zone UK + 1 Hour
  • Currency € Euro
  • Plug

Location

map
map

Attractions Nearby

  • Playa Serena Golf Course 0.33 miles
  • Castor Park 0.40 miles
  • Playa Serena Beach 0.64 miles
  • Plaza De Toros 3.08 miles
  • Gran Plaza Mall 3.51 miles
  • Teatro Auditorio Roquetas de Mar 3.54 miles
  • Roquetas de Mar Aquarium 4.11 miles
  • Mario Park 4.29 miles
  • Puntas Entinas-Sabinar 4.49 miles
  • Playa de Aguadulce 6.89 miles
View More

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Neptuno Hotel Reviews

TripAdvisor Traveller Rating
Based on 903 Reviews
4.0

Recommended for

  • Close to the beach
  • Family friendly
  • Great service
  • Central location
  • Quiet
  • Customer Reviews
  • TripAdvisor Reviews

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8/10 Great

08 October 2016

Clean and comfortable

We have stayed at the Neptuna a few times and will certainly stay there again. On our recent stay our room was unsuitable and they changed it straight away without any hassle. The staff are friendly and very helpful and the apartments are spotless with everything you need. We ate in the restaurant and the food was lovely with plenty of choice at a reasonable price.

The best thing about my stay was...

Overall everything was great but the staff really made you feel welcome and nothing was too much trouble.
8/10 Great

07 September 2016

great fun hotel for families

very nice hotel, staff friendly, food was great. pool lovely and entertainment good, especially the lovely hard working girl that does the pool entertainment every morning.

The best thing about my stay was...

swimming pool for the kids, they loved the slides.
10/10 Amazing

05 August 2016

One night

Excellent hotel, fab location, v clean, we are going for a longer stay

The best thing about my stay was...

Location
8/10 Great

16 May 2016

Relaxing Holiday

Stayed for a week half board. Very nice and comfortable. Food at dinner was very good. Great choice of food. Breakfast was continental, which is what you expect on the continent

The best thing about my stay was...

Relaxed atmosphere in hotel.
8/10 Great

23 February 2016

You will have a great stay here

Really family friendly hotel with great fercilities. Rooms were very nice with a daily maid service who cleaned are room and changed our towels. We stayed in an apartment so we have a great sized kitchen with fridge freezer and a double ring hob, but there was no oven so you we quite limited on what you could cook. The living area had a dinning table and 3 seater sofa bed and a chair we also had a flat screen TV in the room but there was only Spanish TV channels and no English ones. The room also had a safe that you could use for a small fee. There was also free WiFi which was great for all of us. The pool area was great large pool with two water slides also there was a small heated pool under cover if you have bad weather. The staff were all very nice and helpful. We have already book to go again in April 2016 and we can't wait.

The best thing about my stay was...

We loved the breakfast buffet, there was plenty of choice and the drinks were great too
10/10 Amazing

05 November 2015

NEPTUNO,ROQUETAS DE MAR

STAYED THERE FOR 3 DAYS EARLY NOVEMBER 2015,HALF BOARD EXCELLENT HOTEL, EFFICIENT PLEASANT STAFF,EASY CHECK IN AND GOOD FOOD/BUFFET

The best thing about my stay was...

GOOD ACCOMMODATION AND NICE HOTEL
8/10 Great

19 October 2015

Excellent accommodation

Stayed on a room only basis in one bedroom apartment, which was very nice. Large bedroom and separate lounge kitchen area with sofa bed and a comfortable chair. Also table & chairs, kitchen was well equipped with hob, microwave and fridge freezer. Nice bathroom with decent shower and the usual basin, bidet and toilet. Balcony had chairs and a table as well as clothes dryer and overlooked pool are and had sea views. Cleanimng was daily and up to a god standard. Pool area has large swimming pool plus kids pools and slides, also indoor pool and gym. Used the bar quite a bit and was impressed with reasonable prices and the usual free tapas. Did not eat at the hotel, but the 95% Spanish residents did and seemed very impressed.

The best thing about my stay was...

Nice apartment in a very Spanish atmosphere
10/10 Amazing

17 May 2015

best accommodation ever!!!

Just back from a first visit to the neptuno. Most thoroughly impressed. It's spotless! Patrick on reception checked us in, and was so helpful and professional. Nothing is too much trouble for the staff in this hotel. Excellent service and cleaning staff. Pool area fabulous with plenty of beds.Restaurant offers lovely buffet meals, very reasonably priced if you're self catering. Our two bedroom apt was easily the best we've stayed in within europe anyway! Fully equipped, very spacious, with full size fridge and table and chairs, and flat screen tv, We couldnt get any english channel only news but it didnt matter too much. Close proximity to the beach and shops and restaurants, special mention to Pierre in La Vita restaurant! Excellent food, well worth a visit and only a stone throw from Neptuno.Over all loved the neptuno, exceptional hotel. Loved they hold your luggage and let you use courtesy shower while waiting to head to airport, didn't like no air conditioning however! We did ask twice about this as it was very hot and were told it was a management decision! Only gripe we had.

The best thing about my stay was...

our spacious apartment
10/10 Amazing

06 May 2015

Fantastic hotel

Great facilities, a short walk from the beach. Pay the extra €5 to park in the secure hotel car park.

The best thing about my stay was...

Holiday
10/10 Amazing

27 April 2015

Very enjoyable stay

Enjoyed a week long return visit to Neptuno. Patrick, at reception, was as pleasant, efficient and professionalas last year. Our arrival was quite late in the evening and it was such a treat to find a plate of food prepared and waiting for us at 11.30 pm!!! Our rooms were clean, spacious, quiet, equipped with fridge and overlooked the pool area. The hotel was busy, clientele mostly Spanish couples plus a group of very well behaved young gymnasts at weekend.

The best thing about my stay was...

The choice and quality of food and the courtesy and professionalism of the staff