At a Glance

TripAdvisor Traveller Rating
Based on 2697 Reviews
4.0

Recommended for

  • Central location
  • Family friendly
  • Good for singles
TripAdvisor Traveller Rating
Based on 2697 Reviews
4.0

Recommended for

  • Central location
  • Family friendly
  • Good for singles

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

Hotel Info

Overview

General Information

Have an unforgettable stay at the 4-star hotel in London. The Novotel London Excel, settled in a quiet area, overlooks the Royal Victoria Dock and is just half an hour drive away from central London. It is located opposite the ExCeL Exhibition Center and only a 3-minute walk from Royal Victoria Station. Various attractions such as Canary Wharf and O2 Arena can also be explored within close proximity to this hotel.

Hotel Information

Enjoy an authentic dining experience at the on-site Upper Deck Restaurant, which specializes in offering a varied range of local and international cuisine in a casual setting. The restaurant is open for lunch and dinner. A visit to the bar lets you relax and unwind in a lively atmosphere at Novotel. Here you can choose from an amazing collection of wines, spirits and cocktails, which are usually served with healthy snacks and light bites.

Be sure to spend a day at the wellness centre. The full-service spa soothes your mind and body with several treatments. You can enjoy relaxing in a sauna and hammam or choose to continue your workout at the modern gym that comes with the latest equipment and state-of-the-art facilities. For your convenience, the hotel provides plenty of other facilities such as free Wi-Fi, 24-hour front desk, room service and multilingual staff. You can also take the benefits of currency exchange, parking, dry cleaning service and laundry service at an additional charge. 

Room Information

Ideal to fulfil all your needs and requirements, the hotel categorizes its accommodation of 257 rooms as superior rooms, executive rooms and suites. All rooms are modern and spacious and feature a contemporary design with utmost comfort, and many have a separate living area. They’re fully-equipped with an array of amenities such as free access to the internet, flat-screen LCD TV, minibar, in-room safe, coffee/tea maker, air-conditioning, radio, work desk, direct-dial telephone and en-suite bathroom with luxury bath necessities. 
   

At a Glance

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

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Facilities

Hotel facilities

Wifi

  • Internet access - wireless
  • Free WiFi - Public Areas
  • Free Wi-Fi

Pool and Wellness

  • Gym
  • Steam room
  • Sauna

Food & Drink

  • Restaurant
  • Room service
  • Coffee shop or café
  • Bar / Lounge

Services & Shops

  • Laundry facilities
  • Porter/bellhop
  • Luggage storage
  • Cell phone/mobile rental
  • Business services
  • Express check-out
  • Event catering
  • Currency exchange
  • Dry cleaning/laundry service
  • Express check-in
  • Babysitting (Surcharge)
  • Wedding services
  • Tour assistance
  • Concierge desk

General Info

  • Number of floors 9
  • Television in lobby
  • 24-hour front desk
  • Minimum check-in age 18
  • Check-in time starts 2:00 PM
  • Multilingual staff
  • ATM/banking
  • Elevator/lift
  • Photocopy machines
  • Conference center
  • Shoe shine
  • Wheelchair accessible
  • Check-out by noon
  • Suitable for children
  • No- smoking property
  • Total number of rooms 257
  • Eurocard
  • JCB International
  • Pets accepted
  • Safe-deposit box at front desk
  • Number of buildings/towers 1

Parking

  • Parking

Room facilities

Room Amenities

  • Minibar
  • Hair dryer
  • Complimentary newspaper
  • In-room safe
  • Coffee/tea maker
  • Clock radio
  • Iron/ironing board (on request)
  • Alarm clock
  • Electronic/magnetic keys

Internet, TV & Phone

  • Satellite television service
  • Phone
  • Pay movies
  • iPhone Charging Dock/Clock Radio
  • Voice mail
  • Direct-dial phone

Rooms & Comfort

  • Window opens
  • Desk
  • Cribs/infant beds available on request
  • Sofa bed
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Wake-up calls
  • Air conditioning
  • Cribs/infant beds available

Bath & Shower

  • Private bathroom
  • Complimentary toiletries
  • Bathtub only
  • Bathrobes
  • Shower/bathtub combination
  • Separate bathtub and shower
  • Bathtub or shower
  • Shower only
  • Slippers
  • Nearest airport
  • Time zone UK + 0 Hour
  • Currency £ Pounds Sterling
  • Plug

Location

map
map

Attractions Nearby

  • Emirates Air Line Royal Docks Station 0.19 miles
  • Royal Victoria Bridge 0.21 miles
  • The Crystal 0.27 miles
  • Trinity Buoy Wharf 0.60 miles
  • ISKCON Bhaktivedanta Manor 0.61 miles
  • Thames Barrier Park 0.73 miles
  • Emirates Aviation Experience 0.82 miles
  • Emirates Greenwich Peninsula Station 0.83 miles
  • Brick Lane Music Hall 0.98 miles
  • O2 Arena 0.99 miles
View More

Resort Info

ExCeL

ExCeL, London

Read more about ExCeL

London

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Novotel London Excel Reviews

TripAdvisor Traveller Rating
Based on 2697 Reviews
4.0

Recommended for

  • Central location
  • Family friendly
  • Good for singles
  • Customer Reviews
  • TripAdvisor Reviews

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8/10 Great

16 February 2015

Nice hotel, good location

Stayed here for ease of getting to O2 arena for a concert. It was convenient and very close to tube station. Hotel clean and nice, breakfast was good. Only complaint is that we ordered triple room but only double bed made up. Had to call twice to get sofa bed made up. Room service food also not very warm and took ages to come. However, it was valentines day and hotel restaurant looked very busy so this may not be representative of what service is normally like. Would not put me off staying here again. Staff were nice and friendly.

The best thing about my stay was...

Breakfast!
8/10 Great

02 June 2013

Nice hotel, pleasant service, ideal location for ExCel Centre

Check in ok, had to take a seat to wait for room but was left a long time. Had to go back to check in i.e. they forgot me. Other than that, pleasant staff, good location, very nice room, had room service twice and food good. All in all would definitely choose this hotel over several others in the vicinity. You will have planes flying over as right near city airport but flights stop quite early into the evening.

The best thing about my stay was...

Comfortable room, nice view, pleasant staff and good location.