016 950 989 - Sales ( 8am - 11pm)
016 950 980 - Customer Service ( 8am - 6pm)

At a Glance

TripAdvisor Traveller Rating
Based on 2539 Reviews
3.5

Recommended for

  • Family friendly
  • Great service
  • Central location
  • Quiet
  • Close to the beach
TripAdvisor Traveller Rating
Based on 2539 Reviews
3.5

Recommended for

  • Family friendly
  • Great service
  • Central location
  • Quiet
  • Close to the beach

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

Hotel Info

Overview

General Information

Located between the Amadores and Puerto Rico beaches, the Servatur Puerto Azul hotel is a great choice to explore the resort. The property overlooking the Atlantic Ocean offers some panoramic views of the sea. Many local attractions like Angry Birds Activity Park, Amadores Beach, Puerto Rico Marina and Puerto Rico Beach are just 10-15-minutes’ walk from the hotel. Gran Canaria Airport is only a 40-minute’ drive from the property.

Hotel Information

The 3-star all-inclusive hotel has an array of facilities and quality services for a comfortable stay. The resort has features like free Wi-Fi, 24-hour front desk, laundry services, car rental services, luggage storage, currency exchange, tour/ticket assistance, airport transportation, parking facilities, multilingual staff and more. The property has 2 in-house buffet restaurants which offer a large gastronomic selection with spectacular views of the Puerto Rico Bay. Make your way to the poolside bar to unwind with some refreshments. There is a large swimming pool which invites you to have a fantastic splash with your co-travellers. You can enjoy sunbathing on the sun-lounges placed under parasols around the pool. Relax in the solarium which offers some wonderful views of the Puerto Rico Valley and the Ocean. You can try your skills in some sports like football, table tennis, darts, billiards and more. Some more interesting facilities include evening shows, multi-sports court, an infinity Jacuzzi, daytime entertainment program and more.

Room Information

This Puerto Rico hotel offers 351 spacious and bright rooms for a relaxing stay. All well-decorated rooms have amenities like a telephone, electric kettle, air-conditioning, safety deposit box, desk, a fridge, sofa, nice bedding and more. A mini-kitchen is equipped to the room and offers excellent kitchen amenities. There are a stylish bathroom and a lovely balcony furnished to each room for a home-like comfort.
 
NOTE:-
Please note that the check in time is 3:00 p.m.
 

At a Glance

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

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Facilities

Hotel facilities

Wifi

  • Internet access - wireless
  • Free WiFi - Public Areas

Pool and Wellness

  • Spa and wellness centre
  • Swimming Pool - Outdoor
  • Massage

Activities

  • Billiards or pool table
  • Tennis on site
  • Arcade Games

Food & Drink

  • Restaurant
  • Snack bar/deli
  • Bar / Lounge

Services & Shops

  • Car rental
  • Luggage storage
  • Currency exchange
  • Tour assistance

General Info

  • 24-hour front desk
  • Elevator/lift
  • Check-in time ends midnight
  • Garden
  • Grocery
  • Check-out by noon
  • Designated smoking areas

Parking

  • Parking

Room facilities

Room Amenities

  • In-room safe
  • Microwave
  • Alarm clock
  • Ceiling fan
  • Coffee/tea maker

Internet, TV & Phone

  • Phone
  • Direct-dial phone

Rooms & Comfort

  • Balcony

Bath & Shower

  • Private bathroom
  • Nearest airport
  • Time zone UK + 0 Hour
  • Currency € Euro
  • Plug

Location

map
map

Attractions Nearby

  • Puerto Rico Beach 0.26 miles
  • Puerto Rico Marina 0.50 miles
  • Amadores Beach 0.51 miles
  • Angry Birds Activity Park 0.51 miles
  • Puerto Rico Shopping Center 0.70 miles
  • Anfi Tauro Golf Course 1.12 miles
  • Playa de Balito 1.20 miles
  • Cura Beach 1.25 miles
  • Lago Taurito Water Park 3.02 miles
  • Mogan Port 3.58 miles
View More

Resort Info

Puerto Rico

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Gran Canaria

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Servatur Puerto Azul Reviews

TripAdvisor Traveller Rating
Based on 2539 Reviews
3.5

Recommended for

  • Family friendly
  • Great service
  • Central location
  • Quiet
  • Close to the beach
  • Customer Reviews
  • TripAdvisor Reviews

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8/10 Great

01 May 2019

Repetitive food

Close to Amadores Beach and Puerto Rico Beach

The best thing about my stay was...

Amadores Beach
8/10 Great

05 December 2018

Needs refurbishing

good value for money

The best thing about my stay was...

great view for the ocean but the beach is to far away (1.5km).The food was perfect
9/10 Fantastic

20 August 2018

Excellent

Excellent... food great.. location great... great views... pools great.. near to 2 shopping centres..

The best thing about my stay was...

3euro to beach or centre by taxi... great views.. good food.. entertaining... nice people..
7/10 Good

01 August 2018

Needs refurbishing

Hotel, in general, is very good for the price, but our room was horrible. Room 4312 definitely needs refurbishing, toilet and bath are horrible. Other than that hotel is good, great selection of food, I like olive and couldn't find a single bottle between about 20 bottles of different kinds of vinegar. The swimming pool area is the best of this hotel. Plenty of sunbeds, but even if it's forbidden, people still 'reserve' sunbed, it should be punished! If you are family with kids, it's for you. If you are looking for a party, get a different hotel. Views are just amazing, if you wake up, and see the ocean, your mood instantly goes up!

The best thing about my stay was...

Swimming pool, food, views
9/10 Fantastic

12 May 2018

A long weekend break

We've just back from Puerto Rico a few days ago. We've stayed in Puerto Azul only 3 nights. I have to say that we were delighted from the moment we arrived:) Hotel location is so nice, overlooking the Ocean and the town. We got beautiful apartment with amazing Ocean view. The rooms were clean and spacious. The food was ok as for 3star accomodation. Good selection of swimming pools, lots of sun beds. Great entertainment for kids. 700 steps down to the beach:):):) and then up to go back...but thanks to this the view was excellent from the top of the hill. All staff very friendly, helpfull and polite.Great bar service. I can highly recommend this hotel to anybody and I would love to come back.

The best thing about my stay was...

The view and location
9/10 Fantastic

06 September 2017

My best holiday

Everything was cool!Nice location, enough and clear pools, good poolbar, great panorama.The rooms was also quiet ok, everyday was cleanad.The beach was not far away.The food was also perfect, enough and ggod buffet.

The best thing about my stay was...

Poolbar
1/10 Okay

30 April 2017

Poor

Hi there first impressions poor and tgst was what is was. The good was luke warm at best! As you enter dinning area huge anti bac bottles greet you! Cocktails, wine and yes Sangria from a machine. Drinks very sun standard. Good thing unlimited supply of coke! The walkways were in disrepair and not very lit when walking down hundreds of steps in complex at night. The pool area psinnwas very cracked and pain chipped not very hygienic and safe. Never went in once whole week in sun. I had a very basic room where pipes were everywhere in corridor with bathroom on corridor where you could see people walking when in there. Not good. It is high on the cliff 794 steps to get down and then up in heat. Shoujd have a shuttle bus. No entertainment and mostly no music no atmosphere. Very disappointing def wasn't a good vibe about hotel. Good thing was the staff tried their best. Children every where and very loud geared up fir that and not moving off hotel.

The best thing about my stay was...

The sun was the best bit.
8/10 Great

01 April 2017

Scandinavian hotel

Lots of families with children, that can be annoying. Nice pools and views from room. Poor soundproof in rooms,can hear everything. Food was good, lots of vegetables and fruits ( thumbs up), loved AI pina coladas, very good bar service and friendly staff. Good sized room but could use a refresh.

The best thing about my stay was...

bar
8/10 Great

18 November 2016

Puerto Azul rocks!

Just had 2 great weeks at Puerto Azul and my husband and I really enjoyed our stay (again - stayed in April too). We were in room 2703 overlooking Puerto Rico beach, the harbour, park and shopping centre and the view was awesome! Hotel busy but well organised and all staff friendly and helpful. Food varied and gorgeous and staff worked very hard to keep restaurant and tables clean. Room spacious with kitchenette, kettle, toaster and microwave and all kept clean 5 days a week. Bed very comfy! We didn't really use the pools because we either went walining or went on Puerto Rico beach but did use the adult sunbathing area and Jacuzzi a couple of time - excellent! It was great though to watch the entertainment team keeping the kids happy - they work very hard and look as though they really enjoyed it!

The best thing about my stay was...

Fantastic view and friendly, relaxed atmosphere of hotel
10/10 Amazing

02 September 2016

Another Lovely Stay

Yet again we visited Servatur Puerto Azul, We have stayed at his hotel many many times and cannot really fault this hotel. The hotel was very busy due to school holidays, but this did not bother us at all, as usual it did not phase the staff and they continued their jobs with smiles on their faces. Food is great, staff are very pleasant and helpful. Children had a wonderful time, and made some amazing friends. Only down side to our holiday this time, was the view from the room. We have stayed here many times and had amazing views, but on this occasion we had a not so wonderful view. But saying this, the room could not be faulted, clean and very spacious, and it did have a very very limited sea view. Cannot wait to return again next year.

The best thing about my stay was...

The good accommodation and wonderful weather

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