At a Glance

TripAdvisor Traveller Rating
Based on 1410 Reviews
4.0

Recommended for

  • Family friendly
  • Great service
  • Lively
  • No frills
  • Close to the beach
TripAdvisor Traveller Rating
Based on 1410 Reviews
4.0

Recommended for

  • Family friendly
  • Great service
  • Lively
  • No frills
  • Close to the beach

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

Hotel Info

Overview

If you're looking for a complex with a real village feel, the desirable Smartline Village Resort & Waterpark is sure to please. Set in a desirable location overlooking the bustling resort of Hersonissos, this newly built complex has a wealth of amenities and activities on offer to please all ages. The delightful pool areas provide the perfect environment to unwind and enjoy the warm Cretan sunshine, whilst children have their own dedicated kids' club and playground to keep them entertained. Interiors are furnished in a modern and comfortable manner, with every conceivable facility on hand to ensure a pleasant stay.

Special Notice


A new tourist accommodation tax will be implemented in Greece (mainland and Islands). This tax will be for all stays (regardless of booking date) from 1 January 2018. The tax will be per room, per day and is payable directly to the accommodation at check in. This tax is not included in any prices shown on Alpharooms. The cost is in Euros and will be charged thus (and is subject to change)


Properties registered and licensed as Hotels:


1-2 Stars - €0.50
3 Stars - €1.50
4 Stars - €3.00
5 Stars - €4,00


Properties registered as Apartments:


1-2 Keys - €0.25
3 Keys - €0.50
4 Keys - €1.00

At a Glance

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

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44 938 3046
44 938 3046

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44 938 3046

Facilities

Hotel facilities

Wifi

  • Wi-Fi in public area

Pool and Wellness

  • Gym
  • Massage surcharge
  • Sauna surcharge

Activities

  • Waterslide
  • Theatre open air
  • Table Tennis
  • Games room

Food & Drink

  • Bar / Lounge
  • Poolside bar extra charge
  • Restaurant

Services & Shops

  • Dry cleaning/laundry service surcharge
  • Doctor house calls surcharge
  • Currency exchange
  • Car rental surcharge
  • Beauty services surcharge
  • Luggage storage
  • Babysitting (Surcharge) extra charge

General Info

  • 24-hour front desk
  • Elevator/lift

Parking

  • Parking
  • Valet service surcharge

Room facilities

Room Amenities

  • Hair dryer
  • Coffee/tea maker
  • Safe (Surcharge)

Internet, TV & Phone

  • Video-game console surcharge
  • Satellite Television
  • Telephone
  • Internet access

Rooms & Comfort

  • Terrace
  • Air conditioning
  • Balcony

Bath & Shower

  • Bath and/or Shower
  • Nearest airport
  • Time zone UK + 2 Hour
  • Currency € Euro
  • Plug

Location

map
map

Attractions Nearby

  • Lychnostatis 0.38 miles
  • Star Beach Water Park 0.65 miles
  • Stalis Beach 1.39 miles
  • Aquaworld Aquarium 1.63 miles
  • Sarakino 1.65 miles
  • St. Paraskevi Church 1.76 miles
  • Port of Hersonissos 1.78 miles
  • Convention Centre Creta Maris 2.13 miles
  • Sarandaris Beach 2.65 miles
  • Acqua Plus Water Park 2.72 miles
View More

Resort Info

Hersonissos

Hersonissos, Crete

The lively resort of Hersonissos sits on the northern coast of Crete six miles west of notorious Malia. The long narrow resort is blessed with...
Read more about Hersonissos

Crete

Crete Holidays & Hotels Hotels in Crete A bewitching Greek isle of outstanding natural beauty, Crete has picture-perfect beaches and charming...
Read more about Crete

Smartline Village Resort & Waterpark Reviews

TripAdvisor Traveller Rating
Based on 1410 Reviews
4.0

Recommended for

  • Family friendly
  • Great service
  • Lively
  • No frills
  • Close to the beach
  • Customer Reviews
  • TripAdvisor Reviews

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10/10 Amazing

15 June 2015

Great family fun

Brilliant for kids, 5 pools & play ground, staff were very friendly, place is spoilt less, great variety of food. 2nd year returning & brought more family, would definitely recommend it & will definitely be back ☺

The best thing about my stay was...

The different pools
10/10 Amazing

09 June 2014

Great spot

Couldn't fault this hotel, staff were very friendly, food was great different varieties every day, kids club and 5 pools ! We will definately be back :)

The best thing about my stay was...

The all inclusive, pools :)
10/10 Amazing

19 September 2012

great hotel

hotel is excellent, rooms really clean, pools are great, food was great spoilt for choice, great views from the top of the resort, lots of choice for drinks at the bar, had a great time

The best thing about my stay was...

water park was good fun
8/10 Great

12 July 2012

Overall great hotel for the family all inclusive holiday

Great facilities, great sea views. Rooms basic but clean, cleaned every couple of days and towels replaced with fresh. Stayed all inclusive, food plentiful and very nice, good variety but a little repetitive. Carved meat offered most evenings, usually pork. Often chicken and fish offered in other dishes. Plenty of chips and pasta and bolognese or pasta sauce available every day for picky children. Large family pool area with separate shallow pool for the kids with two small slides, the usual towel run in the morning as does not seem to be enough space for everyone. Another childrens pool located in a different part of the complex with water features and a small slide - though for some reason there are no sunbeds allowed at this pool. There is a shaded seating area and snack bar serving juice, hotdogs, burgers fries, popcorn and icecream at this pool, which is great for the kids, but it would have been nice to have been able to lay on a sunbed here and watch the kids in the pool as there was space for this. Water slides and lazy river area great but not suitable for the younger kids as non swimmers and children under 1.2m not allowed on the slides even with an adult. A seperate adults only pool is also located at the top of the complex at the end of a steep hill, Entertainment was good, nightly shows in the amphitheatre but this is away from the main bar (the only place that serves alcoholic drinks). There was however a lack of advertisememt for the shows and most of the time we missed them as we did not know what was on. Animation team great, often also arrange fun games during the day by the main family pool. The staff great, very helpful and friendly and I am still amazed at how many languages they understand as there is a wide range of nationalities using this hotel. The only and quite large annoyance I have with this hotel is that there are not enough staff and there seem to be too many people for the facilities. There is rarely not a big queue at the main bar and snack bar, and the staff are working as fast as they possibly can, but a few more would make a huge difference, even if just at peak times. There are queues at all counters at meal times and this was at any time during the service rather than just when the dining room opens. The hotel is located between Hersonissos and Stalis. The hotels free shuttle bus service takes you to Star Beach in Hersonissos, part of the Star Beach complex which I assume owns this part of the beach but is open to all and is free to enter. Star Beach offers some small beaches with sunbeds and umbrellas, lots of pools, slides, bars, snack bars, water sports and a bungee. You pay for sunbeds. You can walk here in around 15-20 mins though the pavement is narrow on a busy road which you need to cross and the walk back up the hill is tough in the heat - though you can catch the shuttle back at certain times. Hersonissos offers a few more small coves but no large sandy beach - if your after a large stunning sandy beach with a gradual decline into crystal clear water, head the other direction to Stalis. This is also walkable in around 30 mins. Lovely restaurants and bars in both resorts.

The best thing about my stay was...

Overall great hotel for the family all inclusive holiday
6/10 Good

23 June 2012

some good some bad

Dont go here if you are not fit ... very very steep slopes, and lots of stairs.. food plentiful but long queues... same with drinks long queues.. people pushing in and the drinks were not 'brand name', and very limited choice... Pools and complex was lovely and in our first week we got a sunbed no problem , our second week we struggled to get a sunbed... the worst thing was the evenings were dire absolutely NO entertainment at all .. and if you did manage to get a seat in the only bar area there was ( very small for so many people) you couldnt even entertain yourself (play cards etc ) as it was too dark... the beach they took you too was very small , the facilities and pools at Star beach were good but expensive (8 Euro for 2 sunbeds) and you were not allowed to take in your own food and drink.. (even your hotel packed lunch)

The best thing about my stay was...

the complex was pretty and pools were good
6/10 Good

18 June 2012

Mareblue, a great base to explore a bit of Crete

A lovely hotel with a nice greek feel. The food was fantastic especially the Greek food, staff were very friendly and extremely hard working which leads me to the only negative -- STAFFING ISSUE. The manager stood by watching as staff in dining room struggled to clear tables, when you went to eat there were always enough tables but none of them cleared - even in the hotel lobby and lounge, coffee tables always had piles of glasses on them. It looked terrible and made the hotel looked grubby! Where were all the staff, is the hotel trying to save money! I could have shaken the manager as he stood watching overworked staff. This needs to be sorted or hotel will be classed as 2 star. Bar was also badly understaffed.

The best thing about my stay was...

Wonderful views, fantastic food and great staff.
6/10 Good

28 May 2012

Mareblue stay

We have just come back from Mareblue,the hotel was very good,a bit steep but we knew that,food good,staff excellent,room was ok perhaps could do with a face lift especially the bathroom.

The best thing about my stay was...

The children's pools