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S/Y Dream Voyager, North Male Atoll

H.Hulugalhi Building 2nd floor/ karankaamagu Male 20083 - Map
2/10 Okay Based on 2 Customer Reviews

S/Y Dream Voyager Overview

Set sail on a scenic adventure along the blue waters of Maldives in the comfortable 4-star luxury yacht of Dream Voyager Yacht. Guests have access to the free Wi-Fi on-board the yacht throughout the journey. Offering panoramic views of the sea, air-conditioned rooms are fitted with wooden/carpet flooring, a wardrobe and a TV with CD player. Rooms come with a private bathroom that includes a bathtub, hairdryer, bathrobes and shower facility. At Dream Voyager Yacht, activities such as fishing and snorkelling can be arranged, while guests who desire for relaxation can enjoy a pampering massage at the spa. Barbecue facilities are also available on request. Operating round the clock, the on-board coffee shop serves buffet breakfast and offers complimentary tea and coffee. A range of cocktails and light refreshments can be ordered at the bar.

Our customers think this is great for...

Close to the beach

100%

Central location

100%


Hotel facilities

  • Airport transportation 1
  • Bar/lounge 1
  • BBQ facilities 1
  • Internet access - wireless 1
  • Restaurant 1
  • Spa on site 1
  • Terrace 1
  • Water Sports 1

Room facilities

  • Air conditioning 2
  • Bathrobes 2
  • CD player 2
  • Hair dryer 2
  • Private bathroom 2
  • Sea view 2
  • Shower 2
  • Television 2

Customer Reviews

2/10 Okay Based on 2 Customer Reviews

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2/10 Okay

02 January 2015

Maldives Yes - Dream Voyager No

I spent a great deal of money to charter this boat for a cruise during 2014 - the standard shown on their marketing is mis-representing what you will get. I would advise anyone thinking of chartering this vessel to look elsewhere. Amongst many issues we encountered our main problem was the lack of effort by Aquasun to try and sort anything out. The captain would continually phone the office but the office failed to speak to me, the guest, to discuss matters. The serious issues were: - an inadequate Dive dhoni with broken equipment, an engine that failed on several occasions meaning we missed dives, stinking exhaust fumes that are particularly dangerous pre- and post-dive and also meant the compressor could not run whilst the Dhoni was sailing, further wasting dive time as tanks were not ready - A Dhoni captain who was incompetent; on one occasion he reversed into a group of us divers on the surface with a spinning propeller - you can imagine the risk of serious injury - ignore all the pictures of sailing; we had good weather for sailing but despite asking, sails were never raised. We doubted the crew were able to sail the boat. - although Dream Voyager is a good sized boat and appears fine in the photos, there are a lot of basic maintenance issues; the main control panel tripped out many times with an annoying alarm (this was for main pumps); the captain spent 3 hours one day attending to the engine, delaying cruising time and diving. Air con and general maintenance and cleanliness were poor. Such a shame, this boat could be lovely. - our holiday included a beach bar-be-que to celebrate a birthday. This wasn't provided yet we were charged (see below). - staff were not on the boat when we arrived; our waiter came at the end of the first day, the Dhoni captain on day 3 (although as he was a danger we were insistent that the main captain took over). - the bar was inadequately stocked. Our waiter/bar man was trained to make cocktails but there was nothing on board to make any. The boat only has a beer tap and a few very old over priced bottles of wine. We gave a list of what we would like for our party; nothing was purchased for us. One night we gave up and had to pay to go to a resort island. Finally, despite many attempts to talk to the office to discuss matters, they ignored us. On the final day when we had to settle the bills we were not allowed to leave to go to the airport until everything was paid - including the things like the bar-be-que which we didn't receive. In short, blackmail. I wrote of course to the company and even asked to meet them as I was staying in the Maldives for another week. They ignored this offer and since the holiday have stopped replying to emails. I notice they are not on Tripadvisor (no surprise). The points I have made are honest - I have holidayed in the Maldives many times and chartered a yacht before. I would recommend a cruise in this glorious place - but avoid at all costs Aquasun and Dream Voyager. If you are booked - cancel now and get your deposit back. I could supply photos to justify my comments.

The best thing about my stay was...

Maldives is gorgeous
2/10 Okay

04 November 2014

Too far below acceptable value or standard

7 of us chartered this boat from 4 July 2014 for a 12 night diving holiday. The photographs do this yacht far more justice than it deserves. It is generally poorly maintained with decking that caused us injuries, frequent generator and air-conditioning problems and the bedrooms were dirty. One bathroom didn’t even have a toilet seat!! Their dive dhoni is a disgrace and shouldn’t even be on the water. As divers we were breathing in toxic diesel fumes from the engine before and after diving. A danger to health and diving safety….and it broke down on more than one occasion, the first occasion being on the day we arrived! The company knew 7 westerners were chartering the yacht for 12 nights and made little provision for alcohol – wine etc. There was only beer. This didn’t impress the ladies much. Despite repeated requests it just appeared to be too much trouble for them to provide it. The TV in the cabin didn’t work and there were no DVDs available. An end of cruise BBQ had been paid for within the price but we never got this, despite asking, just an excuse that the island had workmen on it. They should have found somewhere else. We got no recompense for this despite asking and were threatened with the police and basically held hostage on the yacht until we paid the disputed, overpriced bill on our day of departure. This was caused in no small part by the owner refusing to speak to us and discuss the situation. The Captain was clearly in touch with the owner but the owner made himself ‘unavailable’ whenever we wanted to speak with him. A long and detailed email was sent to the company when we got home and the reply showed clearly the company was in ‘complete denial’ on all the aspects raised both whilst we were on board and once we were home. We were accused of trying to get a holiday for free. All we wanted was fair recompense for the numerous failings on the part of the owner/operator. All the above will be denied by the owner/operator as it was when we first made our representations. Many aspects concerning our bill are really an issue for lawyers but the owner/operator knows this would be very difficult for us not now being in the country so we have been effectively stonewalled. The holiday cost us tens of thousands of dollars and was not good value. WE WILL NEVER USE THIS YACHT OR AQUA SUN HOLIDAYS AGAIN. This review is written honestly and as a warning to anyone considering chartering this Yacht, whether nationally or internationally.

The best thing about my stay was...

The Diving

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