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VIK Hotel San Antonio, Puerto Del Carmen

Avenida de las Playas 84 Puerto Del Carmen 35510 - Map
TripAdvisor Traveller Rating
Based on 1732 Reviews

VIK Hotel San Antonio Overview

VIK Hotel San Antonio is located only a stone's throw from the beach in Playa del Carmen. This 4-star property is ideal for families, couples and solo travellers looking for a relaxing holiday with gorgeous views of the sea.

Facilities available at the hotel include an outdoor swimming pool, a poolside bar, a buffet restaurant, a cocktail bar, a spa and free parking. Free Wi-Fi is available in public areas, and the hotel offers entertainment for both children and adults.

Each guest room is bright and spacious with air-conditioning, a private balcony, a hairdryer, a phone and an en-suite bathroom. Additional facilities such as a Wi-Fi, fridge and tea and coffee are available for an extra cost.

The hotel is only a short stroll away from the centre of Puerto del Carmen, where you'll find plenty of restaurants, bars and shops.

Our customers think this is great for...

Close to the beach


Great service


Family friendly


Hotel facilities

  • Bar
  • Children's club
  • Evening entertainment
  • Free Wi-Fi
  • Pool bar
  • Private Parking
  • Restaurant
  • Spa and wellness centre
  • Swimming pool - outdoor

Room facilities

  • Air conditioning
  • Balcony
  • Hair dryer
  • Private bathroom
  • Television
  • WiFi - Surcharge

Customer Reviews

8/10 Great Based on 161 Customer Reviews

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6/10 Good

09 October 2016

Lovely hotel and staff but,

3rd time to stay at this hotel with my 2 kids great food and friendly staff. But needs some repairs. There is tiles missing in pool and I cut my finger. The air conditioning is terrible in room, restaurant and bar/lounge. The toilets smell badly and I would not let my kids near them. In all the hotel needs money spent on it, even my room, suite was not great broken glass on balcony and they fixed it with type! I don't know if it's because they are fully booked out! Or cant be bothered spending the money But it's a pity lovely hotel great staff only problem is general maintenance and upkeep!

The best thing about my stay was...

Food staff
4/10 Average

06 October 2016

Former glory definitely gone

The hotel has become very run down. Air conditioning very poor. Wifi only in reception and its very slow. Pool tiles in bad condition with big patches missing leaving raw edges. Sunbeds old and very uncomfortable. Almost daily there was a smell of sewerage around pool area and public toilets outside restaurant and bar several times had to be closed down. The food is so so typical hotel buffet. All in all its definitely not what its cracked up to be.

The best thing about my stay was...

Staff are lovely and it is a nice location
8/10 Great

30 September 2016

Great hotel

Second time to book this hotel with alpharooms. Process was perfect. No issues what so ever. Which allowed us to concentrate on our holiday. Keep up the good woork

The best thing about my stay was...

View from the room and the food

Additional information

The VIK Hotel San Antonio was previously known as San Antonio.

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