016 950 989 - Sales ( 8am - 11pm)
016 950 980 - Customer Service ( 8am - 6pm)

At a Glance

TripAdvisor Traveller Rating
Based on 1796 Reviews
4.0

Recommended for

  • Central location
  • Family friendly
  • Great service
  • Good for shopping
  • Luxury
TripAdvisor Traveller Rating
Based on 1796 Reviews
4.0

Recommended for

  • Central location
  • Family friendly
  • Great service
  • Good for shopping
  • Luxury

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

Hotel Info

Overview

General Information

If you are planning for a fun-filled getaway in Florida, the Westgate Palace Resort is an ideal choice. Located very close to the world-famous International Drive and Universal Studios, the property is in close proximity to many tourist attractions. It includes Wet 'n Wild(R) Water Park, Universal Blvd, outlet malls and the Orange County Convention Center, which are only 2 km from the complex. Orlando International Airport is only a 20-minute’ drive from the hotel.

Hotel Information

This two-tower luxurious 4-star property offers a unique blend of traditional architecture with contemporary amenities and services. These facilities include concierge services, tour/ticket assistance, luggage storage, free parking, multilingual staff, a bike or car-rental services and 24-hour front desk. You can use free shuttle services to famous theme parks and local attractions such as Universal Orlando Resort and Walt Disney World.

This condo-style property has an in-house restaurant which offers a variety of delicious delicacies of American cuisines. You can sample some gourmet burgers, hot dogs, appetizers and grilled sandwiches to make your culinary experience memorable. Pizza lovers can order the mouthwatering freshly baked pizza directly to their rooms and have a party. After a long day of exploring the resort, you can unwind at the bar/lounge where you get a large selection of local/imported drinks and cocktails.

There is a swimming pool on-site where you can beat the heat and enjoy some sunbathing. You can rent a boat and enjoy paddling in the serenity of private lake available on-site. If you are a sports enthusiast, you have a lot of options to show your talent in sports like volleyball, basketball, horseshoes and board/puzzle games. There is a fitness centre with the accessibility of cardio and weight training equipment to tone up and get energized.

Room Information

This hotel has 408 gorgeous rooms with a convenient setting for a relaxing accommodation. You can use facilities like a TV, wake up services, queen-size bed, radio, electronic safe, desk and a private bathroom with a hairdryer. There is a nice kitchen furnished to all rooms to show your cooking skills and have fun with your co-travellers.

 

Please Note: This hotel charges a mandatory Resort Fee per room per day which is payable locally. The resort fee includes the use of certain facilities and amenities at the hotel.

"Please note that the minimum check-in age for at least one member of each party must be 21 years of age at time of check-in."

Please Note :
The MINIMUM LENGTH OF STAY RESTRICTION is being implemented effective immediately for Westgate Palace (Orlando, FL) this applies to the following dates from December 22 to December 31, 2017 and room category as for Two Bedroom Deluxe - $155 on an increased contracted rates, with a FIVE (5) NIGHT MINIMUM LENGTH OF STAY.

At a Glance

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

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016 950 989
016 950 989

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Facilities

Hotel facilities

Wifi

  • Internet access - wireless
  • Free WiFi - Public Areas

Pool and Wellness

  • Gym
  • Swimming Pool - Outdoor
  • Sauna

Activities

  • Arcade Games
  • BBQ facilities

Food & Drink

  • Snack bar/deli
  • Bar / Lounge

Services & Shops

  • Laundry facilities
  • Express check-out
  • Dry cleaning/laundry service
  • Tour assistance
  • Concierge desk
  • Area shuttle (complimentary)

General Info

  • 24-hour front desk
  • Photocopy machines
  • Elevator/lift
  • ATM/banking
  • Check-in time starts 4:00 PM
  • Conference center
  • Check-out by 10:00 AM
  • Designated smoking areas
  • Wheelchair accessible

Parking

  • Parking

Room facilities

Room Amenities

  • Ceiling fan
  • Clock radio
  • Microwave
  • Iron/ironing board (on request)
  • Coffee/tea maker
  • Dishwasher
  • Stovetop
  • Hair dryer
  • In-room safe
  • Cooking facilities

Internet, TV & Phone

  • CD player
  • Phone
  • Direct-dial phone

Rooms & Comfort

  • Kitchen
  • Air conditioning
  • Separate dining area

Bath & Shower

  • Jetted bathtub
  • Shower/bathtub combination
  • Bathtub only
  • Complimentary toiletries
  • Private bathroom
  • Bathtub or shower
  • Shower only
  • Nearest airport
  • Time zone UK - 4 Hour
  • Currency $ US Dollar
  • Plug

Location

map
map

Attractions Nearby

  • Pirate's Dinner Adventure 0.12 miles
  • Universal’s Volcano Bay™ 0.29 miles
  • Titanic the Experience 0.33 miles
  • iFLY Orlando 0.44 miles
  • Congo River Golf - Orlando I-Drive 0.51 miles
  • Bayhill Plaza Shopping Center 0.74 miles
  • Ripley's Believe It or Not 0.77 miles
  • Sleuth's Mystery Dinner Show 0.80 miles
  • Fun Spot USA 0.84 miles
  • Phillips Crossing 0.90 miles
View More

Resort Info

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Westgate Palace Resort Reviews

TripAdvisor Traveller Rating
Based on 1796 Reviews
4.0

Recommended for

  • Central location
  • Family friendly
  • Great service
  • Good for shopping
  • Luxury
  • Customer Reviews
  • TripAdvisor Reviews

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10/10 Amazing

22 September 2016

Fabulous

Couldn't fault the resort - apartments are lovely they have everything you need pool was great and in a brilliant location free park buses -will definitely be back

The best thing about my stay was...

Everything
10/10 Amazing

09 September 2016

Fab time

Just got back, fab apartments plenty of space with all the facilities you need. Had said I would not be using the washing machine but had to give it a go so came home with clean clothes brill. Used the shuttle to the parks really convenient and easy to arrange. Pool stayed open till 11ish so great to have a dip after coming back late from parks. Had a lake side view which was fab watching the Pelicans fishing.

The best thing about my stay was...

Space in the rooms and 2showers brill for getting ready for the early shuttle.
8/10 Great

13 April 2016

Very good for the price

Good location and price

The best thing about my stay was...

Price
6/10 Good

17 January 2016

Good location

Very nice place great location but pool never gets sun and can be noisey at night as walls seem to be very thin

The best thing about my stay was...

Location ,good security presence,lovely staff that would go out of their way to help you😀
2/10 Okay

14 January 2016

Not happy and extremely itchy

I have been in Florida a few times and always wanted to stay here, such a let down! Arrived on Wednesday 6th January 2016, took almost 30 mins for us to be checked in, when we got to the room ur was really nice. However we were on the 18th floor with no fresh air as no windows opened and there was no balcony. We got up the next morning and cooked a breakfast and the smell of food lingered in the room for days! The housekeeping staff were extremely laid back they came in and took rubbishy and left washing liquid and towels and that's our daily clean! On the third night i rang to see why our beds wasn't changed and they said for we wanted bed changed we had to request clean sheets, so they sent them up and we had to change beds ourself! I really didn't feel like I was on holiday as it was constant chores and ringing to request for housekeeping. The 2nd last day my mother went down to reception as we were getting no where on the phone after been spoken to abruptly and asked how would house keeping know to change the beds if we didn't request such a request they agreed to send house keeping up who actually just made the beds not changed them! We are now home and our bodies are extremely itchy I think the beds had bugs? Can anyone else relate?

The best thing about my stay was...

Location
8/10 Great

27 September 2015

Great base

Just arrived back from a 2 week holiday in Orlando. We stayed in the Westgate Palace and if you are a theme park junkie like us you can't get a better base than this. The apartment was great it had everything we needed full kitchen which was very handy for breakfast on the early morning buses. A washing machine and drier which the missus said she wouldn't use but was used multiple times ( won't have to bring as much clothes next time ). The bedrooms were a little cramped but the living area made up for that. The apartment was cleaned and all detergents restocked daily ( washing & dishwasher powder soap shampoo and conditioners ). The staff were friendly and helpful and never pushed a timeshare on us. The only mention of a timeshare was a note pushed under the door inviting us to a free breakfast which was duly ignored. The shuttle service to the parks was the best I've used. It always ran on time and we only shared with the Westgate lakes which meant no fighting for seats. I've stayed in another hotel on international drive which shared a shuttle with several hotels and you could be waiting an hour past pick up time and it was a free for all at collection time. As I've said we are theme park junkies and use the room as a base we never used any of the amenities on site all of which are well maintained. They sent a message to the phone every day listing the days activities which sounded good if you are not into the parks. Overall we were very happy with the Westgate Palace and will definitely stay there the next time we travel to orlando.

The best thing about my stay was...

The rooms & the shuttle
4/10 Average

31 August 2015

Needs a make over

I have recently arrived back from staying in the Westgate palace with my family we have stayed there twice before but this time was not the best.They have made changes and some updates to the outside area pool that is nice but the rooms in B block need a make over badly they are now quite dated and they are cleaned to a very poor standard,We stayed on the third floor that night my son found what looked like animal droppings in the corner of the room i reported this the next day they said the room would be deep cleaned that it was not,a later date i met the manager around the pool area and told him the problem i had the excuse he gave me a couple of days later was pathetic they have pet friendly rooms that are deep cleaned after i have contacted him but he has not replied.The carpets are dirty and the bed linen has seen better days there was food stains on seats and there was still dishes left in the dishwasher,the most upsetting thing is i could of made a fuss while there but never they did not even Apoligise they are more interested in the time share.I am a regular traveler but this stay was by far the worst.

The best thing about my stay was...

The pool area is nice and relaxing
10/10 Amazing

10 August 2015

Top Class

Everything a family could need. Everything, from shampoo to washing detergent, is provided. Towels and sheets changed very regularly. Nice spacious apartment with air conditioning and 2 bathrooms. Bar that serves food and free wifi. Pool with pool games if you have some down time from the parks

The best thing about my stay was...

Five minutes walk from Wet & Wild. Two minutes walk from International Drive
10/10 Amazing

08 August 2015

excellent family friendly apartments

Great place to stay, spacious clean and easy going relaxed atmosphere.

The best thing about my stay was...

RELAXED ATMOSPHERE
10/10 Amazing

08 May 2015

Stayed with friends

It was a great hotel

The best thing about my stay was...

The size of the bedrooms