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Wyndham Excelsior, Charlottenburg, Berlin

Hardenbergstrasse 14 Berlin 10623 - View Map
TripAdvisor Traveller Rating
Based on 2247 Reviews
  • overview
  • customer reviews

Wyndham Excelsior Overview

Wyndham Excelsior is situated right in the heart of Germany's capital, only a few minutes from the prestigious Kurfürstendamm Boulevard, close to the convention centre, the ICC, and the main train station Zoologischer Garten. The hotel offers a total of 316 guest rooms, all are en suite and equipped with bath or shower, toilet, hairdryer, mini bar, satellite TV, telephone, radio, in room safety deposit box and air conditioning. The hotel caters for conferences, offering convention facilities with the latest in audio and visual technology. Guests can dine in one of the two restaurants located within the hotel and secure private car parking facilities are available behind the building.

Wyndham Excelsior Overview

Wyndham Excelsior is situated right in the heart of Germany's capital, only a few minutes from the prestigious Kurfürstendamm Boulevard, close to the convention centre, the ICC, and the main train station Zoologischer Garten. The hotel offers a total of 316 guest rooms, all are en suite and equipped with bath or shower, toilet, hairdryer, mini bar, satellite TV, telephone, radio, in room safety deposit box and air conditioning. The hotel caters for conferences, offering convention facilities with the latest in audio and visual technology. Guests can dine in one of the two restaurants located within the hotel and secure private car parking facilities are available behind the building.

Our customers think this is great for...

91%

Central location

75%

Good for shopping

66%

Great service


Hotel facilities

  • 24-hour business center
  • 24-hour front desk
  • Air-conditioned public areas
  • Audio-visual equipment
  • Banquet facilities
  • Bar/lounge
  • Beauty services
  • Business centre
  • Business services
  • Check-in time starts 3:00 PM
  • Check-out by noon
  • Coffee in lobby
  • Coffee shop or café
  • Complimentary newspapers in lobby
  • Computer station
  • Concierge services
  • Conference center
  • Currency exchange
  • Dry cleaning/laundry service
  • Early departure fee charged
  • Elevator/lift
  • Eurocard
  • Express check-in
  • Express check-out
  • Fireplace in lobby
  • Fitness facilities
  • Full-service spa
  • Health club
  • Internet access - wireless
  • Internet point
  • JCB International
  • Laundry facilities
  • Library
  • Luggage storage
  • Massage
  • Media library
  • Minimum check-in age 18
  • Multilingual staff
  • Multiple large conference rooms
  • Multiple small meeting rooms
  • Number of buildings/towers 1
  • Number of floors 8
  • Number of meeting/conference rooms 5
  • One meeting/conference room
  • Parking garage
  • Parking nearby
  • Pet fee charged at hotel/condo
  • Pets accepted
  • Photocopy machines
  • Porter/bellhop
  • Restaurant(s) in hotel
  • Room service
  • Safe-deposit box at front desk
  • Sauna
  • Secretarial services
  • Secure parking
  • Self-parking
  • Shoe shine
  • Snack bar/deli
  • Suitable for children
  • Technology support staff
  • Television in lobby
  • Total number of rooms 316
  • Tours/ticket assistance
  • Valet parking
  • Wireless (high-speed) Internet access - surcharge

Room facilities

  • Air conditioning
  • Alarm clock
  • Bathtub or shower
  • Blackout drapes/curtains
  • Cable television service
  • Cable/satellite television channels
  • City view
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary newspaper
  • Complimentary toiletries
  • Connecting / adjoining rooms available
  • Courtyard view
  • Cribs/infant beds available on request
  • Daily housekeeping
  • Desk
  • Direct-dial phone
  • Electronic check-out
  • Electronic/magnetic keys
  • Flat-panel television
  • Hair dryer
  • Hair dryer (on request)
  • Handheld showerhead
  • Hypo-allergenic bedding available
  • Individually furnished
  • In-room massage available
  • In-room safe
  • In-room safe (laptop compatible)
  • Internet access - wireless
  • Iron/ironing board (on request)
  • LCD television
  • Makeup/shaving mirror
  • Maximum number of pets per room 2
  • Minibar
  • Pay movies
  • Phone
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Private bathroom
  • Rollaway beds available on request
  • Satellite television service
  • Sewing kit
  • Shower/bathtub combination
  • Soundproofed rooms
  • Television
  • Turndown service (on request)
  • Voice mail
  • Wake-up calls
  • Welcome amenities
  • Window opens

Customer Reviews

7/10 Good Based on 20 Customer Reviews

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7/10 Good

12 December 2016

Functional but not exceptional - Could do with redecoration

The hotel was in a good area but the room was in need of an update. In particular the carpet was well past its useful life - it didn't feel at all clean. Otherwise the room while smallish was clean and adequate for most peoples needs. Breakfast was fantastic - a well stocked buffet with a great choice of cold and warm foods. The reception staff could be a bit more helpful and "cheery" and should take note of who is queuing and take people in order of arrival at the desk !! The hotel is located a very short walk from the Zoological Gardens S & U train stops which makes it ideal for going anywhere. There are lots of good shopping areas locally and if coming at the Christmas market time there is one of the biggest markets very close by.

The best thing about my stay was...

Location
8/10 Great

28 November 2015

Berlin Excelsior Hotel

Nice hotel room very good and pleasant staff

The best thing about my stay was...

The breakfast was very good the selection was excellent
2/10 Okay

13 November 2015

Coosed

Hotel closed for health and safety!!!!

The best thing about my stay was...

Don't know
6/10 Good

10 November 2015

I would love to rate the hotel but...

...when we arrived we were told it was closed. This was due to a fire and they did move us to another hotel at their expense. If the fire was in mid-October though, I don't understand why we were not alerted to this earlier (we stayed in Early November). It would have saved us unnecessary travel. I have put a mid range rating on this hotel because the website wants me to fill in something. I would rather leave it blank as we could not stay here and any rating would be unfair.

The best thing about my stay was...

Staff were helpful
8/10 Great

28 October 2015

Really great place to stay in Berlin

My husband and I stayed in this hotel for a conference, but added a few days on to do the touristy stuff. On our first night we had to evacuate the building because of a fire, but the staff were amazing and made sure everything was safe and controlled with minimal discomfort. The hotel is located on the south west of the tiergarten, so for the main attractions such as the reichstag and brandenburg gate there's a bit of a walk. But you're very close to the zoo and the main shopping area the Kudamm. There's even a hard rock...we loved it! Make use of the U - their metro system and you can download a free map from the berlin card site with all the main tourist bits on..without having to buy the cards. Back to the hotel - the reception was lovely, very modern and cosy and I dont think we ever had to wait for a lift, there was always one there; i kid you not! The rooms are modern and clean with a free safe, tea and coffee facilities and a mini bar; there is a mini market down the road though where you can get bits much cheaper. I loved the bed, really comfy and wide, with what looked like a single duvet but was in fact 2!! great for me and my husband because we argue about cover hogging all the time. Only 2 english speaking channels on the tv, CNN and BBC but thats pretty normal.Theres a cupboard which is quite small and shelves but no draws; was fine for us but not great if you have a lot of clothes. Aircon available but didnt work or had been turned off, so our room was like a furnace on the 1st night. I realised the 2nd night that the windows opened fully so that made a huge difference. There is car parking out the back but we didnt use it and they do have a restaurant, which again we didnt use. All in all we were very happy with the hotel, suited everything we needed. Might consider staying closer to the touristy bit next time but if not then would def go back there in a heart beat. Berlin is incredible!! if you're debating whether to go, make the leap because you wont regret it!! check out radisson blu hotel..their life is a tourist attraction in itself oh and the reichstag done needs to be prebooked.

The best thing about my stay was...

Clean and modern room
8/10 Great

14 June 2015

Excellent value for money.

The hotel was very clean and the reception area had comfortable chairs and a television in it. The bedroom was very clean and had coffee making facilities, a small fridge and Sky TV provided. The breakfasts were excellent with a variety of hot and cold food. There was a restaurant in the hotel where one could buy evening meals which seemed good but was a bit more expensive than some of the restaurants located close by. The staff were very friendly and could speak English well.

The best thing about my stay was...

The room was very clean, the towels were changed daily and the breakfast had a good variety of options.
10/10 Amazing

03 February 2015

great break

xtremely enjoyable w staff very helpful and friendly and the food was excellent all made our stay very enjoyable

The best thing about my stay was...

hotel clean, staff very helpful, central location near all public transport the barman made our evening relaxing and made us feel special
8/10 Great

12 December 2014

very good

Lovely clean room good breakfast friendly staff ...rooms ok

The best thing about my stay was...

cleanliness
8/10 Great

18 October 2014

Great location, great hotel

Really nice hotel. We stayed money to friday and paid extra for breakfast. Was worth it, you can take as much as you want. Room was a little small but I mean your in the middle of a massive city like Berlin. Would you expect a big room?

The best thing about my stay was...

Location.
8/10 Great

02 September 2014

Delicious breakfast

Room was small but comfortable and clean. Was nice and warm, friendly staff who spoke great English. Great location, close to public transport and shopping spots. One downfall, pillows on bed were awkward but other than that, great stay! Would recommend to anyone, any age!

The best thing about my stay was...

Breakfast, great selection and continues for 4 hours!

Additional information

The Wyndham Excelsior was previously known as Berlin Excelsior Hotel.

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